Manage large amounts of incoming calls and online live Chat.
Identify and assess customers needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid and complete information by using the right for new customers.
Deal with customer complaints provides appropriate solutions and options within the time limit. Follow up to provide solutions
มิถุนายน 2560 ถึง ธันวาคม 2561
Receptionist services for both Thai and foreign
HAMPTION Thai Massage and Spa
HAMPTION Thai Massage and Spa, Mills street Hampton VIC AUSTRALIA 3188 Tel.0406650919
สำหรับสมาชิกเท่านั้น
General customer care Since answering the phone Until the end of collection
Boost sales as appropriate. Product, service and after-treatment.
Know the expertise of each therapist and work in coordination with the therapist in customer service.
Familiar with every treatment and product.
Follow the standards of the service, such as checking before the treatment that the client has any injuries or allergies or not.
Collecting details of customers' reservations completely.
Responsible for collection of customers.
Post accounting data daily.
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Seniors Customer international service position
CHULA PHARMACY STORE CO, LTD
CHULA PHARMACY STORE CO, LTD RAMA7 BANGPHAT, BANGKOK THAILAND 10240
สำหรับสมาชิกเท่านั้น
Welcome foreign customers and take care customers come to buy products as well as providing customers with information about the correct medication usage.
Supervise and manage pharmacies to make a profit, and setting a sales strategy to customers by creating promotions.
Prepare and pack some products for Deliver to the customers at home.
Answer emails customers to order products online, including by phone also.
Staff purchases drugstore, Customer international service position CHULA PHARMACY STORE CO, LTD RAMA7 BANGPHAT, BANGKOK THAILAND, Mrch2014-DECEMBER, 2015
Provided telephone support for the new customers when their come for sell medications and give kind information and goodwill advise for how to use the medicine to customers.
Sell all of products Vitamin and Herb product in stock as well as give kindly in correct way for customers also.
Purchase medical equipment every week with the pharmaceutical factory.
Follow up and inquire about paying attention to customers in the service and products from the shop to motivate customers to come back to use the service again.
Organize a weekly discount promotion on which products should be discounted from the nearest to the expiration date of the products.
Internship Front office and Reservations AMARI WATERGATE HOTEL, 2012
1. Check in to welcome guests professionally.
2. Complete the check-in process.
3. Daily report and can call the name of the customer.
4. Familiar with the room type.
5. Order flowers.
6. Follow the CBA Voucher.
7. Liaise with all related departments.
8. Introduce customers about important tourist attractions.
9. Contact and coordinate with the tour company.
10. Follow up on the work by reading the Log Book.
11. Inspect keys every time they are inspected.
12. Maintain cleanliness in the work area.
13. Check mail fax check for customers.
ประวัติการฝึกอบรม
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Lonsdale Institute Melbourne Australia
Certificate III-IIII in Spoken & Written English
มิถุนายน 2560 ถึง ธันวาคม 2560
Australian National College Melbourne Australia
General English Upper Intermediate Statement of Completion
กันยายน 2555 ถึง เมษายน 2556
Academies Melbourne Australia
General basic an English Academies Australia
ความสามารถ
ความสามารถทางภาษา
พูด (ดีมาก) อ่าน (ดีมาก) เขียน (ดีมาก)
พูด (ดีมาก) อ่าน (ดี) เขียน (ดี)
ไทย คำ/นาที อังกฤษ คำ/นาที
รถยนต์ ,
รถยนต์ ,
IELTS ENGLISG TEST RESULT OVERALL 5.0
SPEAKING 5.0 LISTENING 5.5 READIND4.5 WRITING4.5
Computer skill MS office such as word, Excel ,PowerPoint
Languages Thai native and English IELTS TEST Equivalent to TOIC 600
Have a car drivers license
โครงการ / ผลงาน / เกียรติประวัติ / บุคคลอ้างอิง
Volunteers to help children with intellectual disabilities in SUPHANBURI Province, Donate personal money and given food, educational equipment to schools and mentally disabled children,JULY2019
Sexually Transmitted HIV AIDS Prevention Project and Campaign, September2017 have participated in activities in the campaign to use condoms and the use of emergency drugs such as Prep and Pep, Australian Red Cross.
Volunteers to help flood victim Giving food and drink to flood victims in Bangkok and SANAM-LUANG, BANGKOK THAILAND