Handle call and e-mail from customers and providers also attending to all incoming and outgoing calls and other forms of contact customers appropriately,
Resolving queries and complaints from customer and building customer relationships and serving as liaison between sales personnel and customers to clarify all concern,
Assist customers with product and transaction inquires,
Documentation, applicants, quotations, sale order,
Provide information according to brand owner policy and enquires,
Maintain customer databases,
Coordinate for all international project with Malaysia, Singapore team for international seminar and help Thai participants to do the registration for the seminar and give them Instruction for the back end course,
Submission New License Bedding designs, Packaging, Label such as Disney, Sanrio, Peanuts, BEN 10, Doraemon.
Prepare the product to take Photos, checking the copy of the New Catalogs. Negotiation, follow up shipment, Issued PO to local supplier for raw Materials, Monitoring Raw Materials Stock, Planning order for the Raw Material. preparing of Export Documents.
Manage for TOTO shop online, customer service and admin of TOTOBED facebook fan page and LINE@.
Perform other duties and special assignments as required.
To assist Sales Manager Event in all Sales & Marketing related jobs as and when requested.
Secretarial function of the Sales & Marketing Department.
Coordinates all departments involved in.
Maintains relations with dealers by providing support with merchandising, orders, deliveries.