1. Develop and implement membership recruitment strategies.
2. Develops and implements tools, channels and activities to ensure a smooth membership sign up as well as a firm membership engagement.
3. Collecting data, tracking membership statistics, and preparing reports.
4. Processing membership applications, renewals
5. Maintaining and updating membership records.
6. Assisting with member communication activities.
7. Preparing membership marketing materials.
8. Organizing events and activities for existing and prospective members.
1. Planning and delivering CRM strategies across the company encouraging customer retention and customer loyalty.
2. Developing testing strategies for all aspects of the CRM to ensure the most effective approach for the company and its products.
3. Conduct customer analysis Monitor and maximize customer lifetime value strategies ensuring maximum profitability.
4. Ensure CRM strategy, campaigns and activities are aligned with corporate branding, strategy and direction.
5. Working closely with all departments to ensure the CRM works effectively for all aspects of the company.
6. Manage and execute portfolio segmentation campaigns based on customer behavior.
7. Overseeing of all direct communications to lower cost mediums such as SMS.
8. Overseeing direct communications with customers.
9. Invite customers to attend the event.
เมษายน 2552 ถึง เมษายน 2555
Assistant Tour Manager
S.M.T. Tour Alliances Co.,Ltd.
กรุงเทพมหานคร
สำหรับสมาชิกเท่านั้น
1. Preparation and design, Itineraries, Travel program for Thailand to other countries.
2. To coordinate with relevant agencies, both within and outside the organization.
3. Room reservations data for making contact with the hotel across the country.
4. Keep updated the information contained in the Company's website.
5. Coordination and information services, To find clients for the direct sales.
6. The customer care and customer service.
7. Sometimes, assist the manager to prepare program tour, to do itinerary and quote quotation.
8. Sometimes, issue voucher and invoice.
ประวัติการฝึกอบรม
พฤศจิกายน 2562 ถึง พฤศจิกายน 2562
Prosper 88 Co., Ltd.
Effective Job Delegation and Coaching Skills
กันยายน 2562 ถึง กันยายน 2562
De One International Co., Ltd.
Leadership Journey
สิงหาคม 2562 ถึง สิงหาคม 2562
Foundation for Good Governance of Laws
The Personal Data Protection Act B.E. (2019) (PDPA)