Coordinate with suppliers and customers.
Purchase planning.
Order and coordinate product delivery according to the customer's order.
Make stock domestic and exports.
Coordinate with the shipping about documents for export.
Claim the product
Checking Tax invoice
Billing Notes
กันยายน 2559 ถึง กันยายน 2561
Team Leader
POSNET CO.,LTD.
99/4 Moo 4 Software Park Building, Floor 32 Chaeng Watthana Road, Park Kret, Nonthaburi 11120
สำหรับสมาชิกเท่านั้น
Oversee the work of the team.
Coordinate with the banks.
Coordinate departments within relevant organizations
Prepare work schedule.
Create templates and work flow.
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Provisioning Senior Officer
I-Mobile Plus co.th
99/4 Moo 4 Software Park Building, Chaeng Watthana Road, Park Kret, Nonthaburi 11120
สำหรับสมาชิกเท่านั้น
Support cases from the customers by Call center, Branch, E-mail and Social
Handle complain calls for both Inbound / Outbound
Handle difficulty escalations through the solution
Contact to TOT when Network problem
Brief the new products and guidelines to the agents
Act as point of reference and assist staff with enquiries
Conducting Call Monitoring and coaching to agents as per quality requirement
Customer satisfactions surveys management
Monitoring Service Level and queue call via CRM tools
Duty Roster Management
Provide Escalation/Monthly Report to Head Office
Handle escalations/information form Head Office including Internal Customer Escalations on Head Office Policy/Procedure