ตำแหน่ง Golf Operation Manager

บริษัท Garden City Golf Club

ที่อยู่บริษัท Phum Prek Tavath, Khum Prek Tasek, Srok Russey Keo, Phnom Penh, Cambodia

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• To play a significant role, in conjunction with the Management Board, in leading the Club towards the achievement of its strategic and tactical goals
• To achieve high standards of delivered performance from staff by adopting effective management and leadership techniques.
• To seek out and bring recommended initiatives to the Management Board and Golf and Social Committee which potentially contribute to the achievement of the Club’s objectives and goals.
• To professionally manage and administer efficiently and effectively all aspects of running the Club on a day to day basis.
• Maintain and grow membership and customer base by promptly handling on guest concern and issues.
• Ensure open communication and high visibility to members and guests by conducting daily walk-through of club
• Ensure the club is not placed in a position of liability by acts of negligence or poor management decisions.
• Ensure all expense control systems are in place with close monitoring of all department expenses including revenue to payroll ratio. Ensure appropriate forecasting systems are utilized.
• Ensure all Club Policies & Procedures are adhered to and ensure all Club staff is accountable for compliance of these Policies & Procedures.
• Maintain exceptional Member Relations and facilities by creating a quality environment through staffing, programming, service operations, and maintenance.
• Recruit, select and develop a qualified staff of Department Heads to understand the relationships between value, Member Satisfaction and Member retention/attrition.
• Manage budget and expenses by; utilizing labor scheduling tools to follow demand patterns.
• Manage staff by providing training, direction, supervision, evaluation and corrective action when required.
• Develop departmental sales plan, in conjunction with the Director of Marketing and Sales and Regional Staff, including specific tactics for revenue generation.
• Responsible for and supervises golf shop merchandising efforts of golf shop. Keeping in compliance with the buy plan and approved vendor lists.
• Establishes teaching program at the Club and teaches golf within the guidelines of this program as time permits.
• Manage facilities by working closely with all department heads to ensure compliance.