• Manage multiple projects as assigned by the CEO related to diverse lines of business, and personal interests with inter-related activities and relationships.
• Coordinates calendar, travel, meeting, and schedule arrangements for the CEO, staff, business partners, and customers. Includes initiating contact and securing appointments, equipment, and facilities as appropriate.
• Works closely with other team members to assure the CEO’s preparation for meetings, presentations or other engagements.
• Administrative and functional activities include but are not limited to:
o Taking phone calls
o Maintaining personal and business files
o Corporate record keeping for multiple entities
o Supporting marketing and strategic planning activities
o Note taking & creating documentation
o Filing, storage & retrieval of business and personal activities
• Handles financial and accounting matters for the CEO with confidentiality.
• Prepares and sends business and private correspondence.
• Coordinates operations of CEO’s office including : Reception, Document preparation & control, Internal communications, General office maintenance to improve costs and effectiveness.
• Carries out responsibilities with professionalism, confidentiality, respect for others, in accordance with the organization’s policies and applicable laws.
• Any other duties as assigned.
ตุลาคม 2562 ถึง มกราคม 2564
Executive Secretary To Managing Director
Bangkok Hospitality River Garden Co., Ltd.
28/5 ถนนเจริญเวียง บางรัก กรุงเทพมหานคร 10500
สำหรับสมาชิกเท่านั้น
- Planning, organizing, and controlling administrative tasks.
- Provide secretarial assistance to Managing Director and other senior management within the Group.
- Providing specialized support to other departments from time to time as requested.
- Manage and maintain calendar and appointments for Managing Director and other senior management.
- Filter general information, queries, phone calls and invitations to the by redirecting or taking forward such contact as appropriate.
- Prepare correspondence on behalf of Managing Director including the drafting of general replies.
- Schedule and attend confidential meetings and take minutes.
- Act as the central coordination person for department, point of contact between the manager, internal/external as well as administrative tasks.
- Coordination with other divisions and carry out and implement tasks as assigned by Managing Director.
- Responsible for day-to-day operations, manage requests and queries appropriately.
- Sourcing vendors, service providers, suppliers for all office, services as required.
มิถุนายน 2561 ถึง พฤษภาคม 2562
Executive Secretary
Generali Life Assurance Thailand Public Company Limited
16th Floor, Unit 1602-1605, CRC Tower, All Seasons Place 87/2 Wireless Rd., Lumpini, Patumwan, Bangkok 10330
สำหรับสมาชิกเท่านั้น
- Simultaneous interpreter for business meeting and regional conference.
- Provides wide range of complex office administration and support to the highest-ranking executive member.
- Prioritize calendar, coordinate and arrange meeting, schedules, venues and facilities as well as monitor budget for effective cost.
- Communicate with shareholders on their legitimate rights and on the companys information and serve as contact point among all executive members and stakeholders as well.
- Handle correspondences, generate company announcement and memorandum, financial service and forms.
- Frequently check levels of office supplies and place appropriate orders when needed.
- Ensure all travel arrangement (Ticket, VISA, Transportation) for management member ran smoothly with professional customer service and details orientated.
- Any personal assistant, ad-hoc assignment and project coordinator as assigned.
Executive Coordinator, March 2016 – March 2018
AXA Partners Co., Ltd., Bangkok, Thailand
- Handle customers product and service inquiries.
- Obtain and evaluate informations to investigate complaints.
- Maintain customer database by recording accurate information into the system.
- Conduct customer and marketing surveys.
- Maintain attendance correctly and strictly in accordance with defined shift schedule and regularly update the changes of working schedule.
- Update job knowledge by participating in training opportunities and update the information of benefits and conditions offering to the customer on regular basis.
- Participate coaching session provides by Supervisor as scheduled.
Senior Customer Service Executive, February 2012 October 2015
International SOS Services Thailand Limited, Bangkok, Thailand
- Provide empathetic, quality service to our customers.
- Update all cases with the appropriate documentation.
- Arrive on time for all scheduled shifts, and understand the importance of teamwork in order for all to be successful in daily mission accomplishment.
- Acts as the first point of contact for existing cases on billing transmission and serves as the voice of International SOS for our clients, providers and members.
- Maintains confidentiality of all patient and/or client information.
- Maintains a professional environment as evidenced by individual dress, work-space and personal demeanor.
- Maintains the transmission document in a clear, accurate and concise format with the correct plan of action for hand over to the next shift Action all incoming tasks, faxes, emails and correspondence pertaining to closed cases.
- Adhere to company policies and procedures at all times, regardless of shift being worked.
- Work closely with PRG to review and complete all back end financial billing matter.
- Act as liaison between sales team and operations to maintain client reporting data and service level agreement reporting.
- Assist with special projects as required by SOM, ROM or GMHOA.
Senior Flight Attendant, October 2007 October 2010
Phuket Airlines Co,. Ltd., Bangkok, Thailand
- Plan and manage as a leadership to fight attendant for Business Class Services.
- Build long term partnerships between Head office of Phuket Airlines and civil society organization with Phuket Airlines based in Jeddah with Saudi Arabian Airlines.
- Develop and execute strategic for flight attendant services which effective, mind of service to support Brand image and Customer Relations.
- Monitor and evaluate sections activities to team and clients, reviewing progress, identify needs/constraints and recommend appropriate corrections.
- Administer and support information to be used for fight attendant via communication materials (both print ,audio visual and equipment electronic services.)
- Maintaining regularly updated status report and provide status updates.