-Installing and configuring computer hardware, software, systems, networks, printers and scanners
-Monitoring and maintaining computer systems and networks
-Providing day-to-day IT operations support
-Responding in a timely manner to service issues and requests
-Assist customers with information technology problems and answer their questions
-Diagnosing and solving hardware/software faults
-Troubleshooting, repairing and replacing equipment as necessary
-Verify functionality of hardware and software components
-Possibly training more junior staff members
-Supporting the project management activities, resources, equipment and information
-Providing the readiness of IT assets