As an Area Manager in retail cosmetics business, I have worked as a key person to set up SOP's in customer service procedures and grooming regulation, maximized sales and profitability. Supported sales event and promotion and following up staff training records and reviewing training courses to improve each staffs performances to achieve store operation objective.
มกราคม 2546 ถึง พฤษภาคม 2559
Cabin Crew
Qatar Airways
Doha, Qatar
สำหรับสมาชิกเท่านั้น
During my Qatar Airways flight attendant, on board training and crew performance career, I have developed many skills and abilities, from starting in economy class crew to my highest cabin crew flying position as performance officer, managing all crew performance and conduct all related matter. My professional pride and several accomplishments I have had over at Qatar Airways, including;
Received complimentary letters and positive feedback through survey form and online channel for being attentive and excellent cabin service. 5 times awarded worlds best Airline by SKYTRAX.
In compliance with company safety standard. Primary focus on safety related issues, checking logbook, ensuring 100% safety and security checks conducted, sharing information and quick response to first aid situations.
Monitored service movement in all cabin. Provided personalized service according to customer preference. Pay attention to cabin, galleys and lavatories cleanliness, light mode setting, temperature and in-flight entertainment.
Created positive working atmosphere, Reviewing and driving performance of cabin crew in line. Maximizing performance by providing developmental feedback. Involving with all significant customer issues and providing best solutions.