ตำแหน่ง Office Assistant (Office,co-working space and meeting rooms for rent)

บริษัท Work Loft Co., Ltd. (Terminated by COVID-19 situation)

ที่อยู่บริษัท 281/19-23 Silom Soi 1 Silom, Bangrak, Bangkok Thailand 10500

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
-Welcome and greet customers
-Show customers facilities and services
-Process payments and send confirmation details to customers
-Sell and promote reservation services.
-Answer any questions customers might have about the reservation process
-Provide support to customers who may need to amend or cancel a reservation
-Issue quotation, TAX/Invoice receipt and any other documents.
-Demonstrate a customer-focused attitude with service mind along with excellent guest service skills in all aspects of job performance.
-Maintain continuity among work teams by documenting and communicating updated processes or procedures. Other duties of this position may include general administrative tasks and special projects within various departments.
-Cash handling
-Answer, screen and forward incoming phone calls.
Provide basic and accurate information in-person and via phone/ email.
-Receive, sort and distribute daily mail/deliveries.
-Order office supplies and keep inventory of stock
-Update calendars and schedule meeting.
-Perform other clerical receptionist duties such as filing, photocopying and transcribing.
-Keep clean the area and maintenance in a good condition
-Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by customers
-Maintain a neat and orderly front desk and reception area
-Assist customers as required.

ตำแหน่ง Customer Service and Administrative Officer (Printer, Camera and Lens Service Center)

บริษัท Canon Marketing (Thailand) Co., Ltd.(Printing and Imaging solution services)

ที่อยู่บริษัท 98 Sathorn Square Office Tower 22-24th fl, Silom, Bangruk, Bangkok

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
-Greet customers and visitors with a positive, helpful attitude
-Maintain a positive, empathetic and professional attitude toward customers at all times
-Respond promptly to customer inquiries
-Communicate with customers through various channels
-Check the warranty validation and inform the customers of terms and conditions of services
-Issue the repair receipt or other documents for customers
-Assign unworked products to service engineer for inspection
-Pack, sercure, and deliver other products such as copier machine, binocular, facimile, and camera water proof case to the head office
-Quote the repairing service charge to customers
-Order the parts from the head office and inform the customers how long is going to finish the job
-Contact the spare part department in case of urgency
-Issue and provide spare parts to service engineer
-Inform customers to pick up and service charge
-Locate the repaired products on the self
-Issue the tax receipt when customers pick up and provide the payment service
-Manage phone calls and correspondences (e-mail, letters, packages etc.)
-Transfer data from paper formats into computer files or database systems
-Market and predict the inventory of retail products and accessories
-Deposite the daily revenue and send the copied invoice receipt to the finance department
-Communicate and coordinate with internal and external departments
-Receive, sort and distribute daily mail/deliveries
-Order and control stocks of stationeries, technician PPE tools
(personal protective equipments) and First Aid kit
-Deliver used parts, ink and toner cartridges to the hazardous waste disposal facility
-Handle daily and monthly reports of customer queue, retail stock, morning checklist, waste disposal, warranty claimed parts, daily revenue
-Acknowledge and resolve customer complaints
-Supervise and train new staffs in the work place
-Hire, manage and develop the junior administrative team
-Liaise with housekeeping and security staffs

ตำแหน่ง Export Customer Service Officer

บริษัท Nippon Express (Thailand) Co,. Ltd. (Logistics)

ที่อยู่บริษัท Chaiyo Building, Rama 9 road, Huakwang, Bangkok

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
-Well communicate with customers on taking shpts booking/Shipping
Instruction and request, timely advise flight details and report/feedback
irregularity (once any)
-Well coordinate with other concerned division/department to ensure
good service quality at reasonable cost
-Support on making periodical internal reports to the concerned offices
as well as external one to customers (upon request)

ประสบการณ์ทำงานอื่นๆ
ส.ค.2549- มี.ค.2550
Gate Gourmet (Thailand) Ltd. (closed down)
Senior Tray & Equipment Assistant (Catering service)
-Provide food and utensils for international airlines
-Gather appetizer, hot food , bakery, dessert, fruit and beverages from
other departments
-Check special and allergic food in the checklist
-Put packs of food and equipment on trays and store in the cold room
-Carry food containers to be loaded into the food truck