Manage shift coverage, work load & resource distribution within team.
Ensure all team members are enabled to deliver consistently excellent service.
To provide effective day to day communication with guests, colleagues & teams.
Participate in departmental team meetings.
To assist Spa Manager in interviewing reception applicants
To assist with stocktaking, control and retail orders as required
Ensuring that guests receive care to an excellent standard.
Recommend and up-sell services that fit the guests needs.
Handling booking appointments, guests requests, and answering guests inquiries via phone.
Keep clear records in accordance with company standards and procedures for all treatments.
Ensuring that therapists receive clear information on each guest and treatment.
Schedule treatments to maximize revenue and therapists time.
Follow payment and accounting procedures in accordance with company procedures.
Able to do Foot Massage, Thai Massage, Aroma Massage, Manicure & Pedicure Nail Polish, and hair braids.
กรกฎาคม 2556 ถึง พฤศจิกายน 2557
Front Office Administrator
Professional Portfolio International Ltd.
ฮโศก กรุงเทพ
สำหรับสมาชิกเท่านั้น
Following standardized company procedures relating to all aspects of Office performance.
Managing a front office dealing with face to face, telephone & e-mail enquiries.
Maintaining suitable and sufficient office stationary levels.
Establishing stationary requirements for the Office.
Photo copying, filing, scanning and carrying out any other administration duties as and when required.
Updating databases with confidential and relevant information.
Ensuring that all information and documentation is compliant with guidelines and up-to-date.
Providing reports, as required, for senior management and advisers.
Coordinating and communicating activities for the Office, including all employee events