Assist GM in day to day operations and all other duties as assigned by GM or Management.
Assign duties to Head of Departments and observe performance to ensure standards are being kept
Assist GM in delivering training
Selects or assist in the selection of hostel staff and completes all new hire paperwork
and ensures the updating of the company HRMI system.
Maintains accurate records including cash flows sheet, guest floor limit, AR ageing
reports, direct billing etc.
Adheres to all franchise and company procedures and regulations as well as standard
operating procedures.
Ensure full compliance to Hostel operating controls, SOPs, policies, procedures and
service standards.
Assist GM in key property issues including capital projects, customer service and
refurbishment.
Performs daily, weekly and monthly property inspections.
Builds strong working relationships and communications with hostel staff, HOD's and
other departments to ensure maximum operating effectiveness and fulfilment of
special event needs.
Audits on par stock on all areas to make sure that all required hostel supplies are
ordered and stocked in advance.