ตำแหน่ง Guest Relation Chinese Officer

บริษัท Anantara Sathorn Hotel

ที่อยู่บริษัท

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Greet and Warm Welcome all guest with a smile and professional conversation
• Preparing and inspecting every Vip’s guest room
• Supporting Front Desk to ensure that all check in and check out processes run smoothly
• Escorting guests to their room in order to friendly welcome and answering their questions and concerns
• Answer all guest questions about hotel amenities and facilities, moreover provide information that guests may be need
• Track all problem that happened: follow up to ensure that each complaint has been resolved to the guest’s satisfaction
• Handle with guest problem by courtesy call everyday
• Survey every single guest’s feedback to the hotel by the system and contact guest back for thankful and apologize

ตำแหน่ง Translator

บริษัท Tai Yue Rubber Industrial Co.,Ltd (Taiwan)

ที่อยู่บริษัท Zhongli,Taiwan

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Inspect the environment of their dormitory and confiscate their staffs which aren’t following the rules such as drinking alcohol etc.
• Controlling their cost of resident resources
• Managing of hire and resign of oversea employee
• Prepare all documents that oversea employee needs
• Handle with their problem and appointment their agent for discussion
• Organizing a meeting of oversea employee four times a year
• Recording every oversea problems and solve it
• Coordinate some tasks with agent and factory

ตำแหน่ง Telephone Operator

บริษัท Holiday Inn Bangkok Silom

ที่อยู่บริษัท

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Answer and transfer the incoming calls to guests, hotel staff in each department
• Provide the hotel’s information such as promotion and events
• Receive guest’s message and delivery to the concierge for next process
• Set all wake up calls that are requested
• Wake up aircrews to work on their duties
• Update hotel’s functions in the system
• Monitor automatic systems including fire alarm and emergency call for report to engineer department and DM in that shift
• Send the cancel bills and fax to the bank
• Track all problems that happened: Tell house keeping and engineer to solve it, follow up for guest, record how long the process take, and send apologise message to guest’s room
• Handle guest’s complaints and problems
• Update guest’s registration cards and upload TM to Bangkok’s Immigration website

ประสบการณ์ทำงานอื่นๆ
Telephone operator at Majestic Grande