Greeting and Farwell guests
Help the guests fill in consultation form.
Provide information and suggest the treatment to guests.
Responsible for all the payment methods.
Handling complaints and find the best solution.
Coordinating with other department.
Responsible for all the documents and purchase products.
สิงหาคม 2561 ถึง มกราคม 2562
Communication Agent
Pullman Bangkok Grande
Sukhumvit 23
สำหรับสมาชิกเท่านั้น
Handle cases and make sure guest reach their satisfaction.
Answering phone calls and provide all the information to both
in-house guest and outside guest.
มกราคม 2563 ถึง เมษายน 2563
Reservation Agent
Hotel Nikko Bangkok
สำหรับสมาชิกเท่านั้น
Make a room reservation through the system.
Replying emails and answering phone calls.
Coordinate with sales department.
Handling cancellation process.
Responsible for both corporate and online travel agent.
Handling OTA advance payment methods (charge the money
and post in the system).