Check guests in and out: escort them to their rooms,
ensure exact compliance with registration and
departure procedures, and complete all necessary
paper work.
Handle cash, foreign currency exchange and
cashier duties.
Answer guest questions about hotel amenities and
provide information about local businesses or
attractions that may be of interest.
Maintain a high standard of communication with all
departments.
สิงหาคม 2555 ถึง สิงหาคม 2558
Guest service Agent and Accounting
cocoplam beach resort
26/4 หมู่ 4,แม่น้ำ, เกาะสมุย, สุราษฎร์ธานี, 84330
สำหรับสมาชิกเท่านั้น
Maximized room occupancy and use up-selling
techniques to promote hotel services and facilities.
Worked in conjunction with the Accounts team to
ensure that all charges are accurately processed on
payment due date.
Ensured guest account profiles are maintained,
merged and updated on a regular basis to provide
accurate Company, Agent and Individual Guest
information as directed by the Reservations
Manager.