- Work with multinational team to build sustainable relationships and engage customers by taking the extra mile
- Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
- Solicit sales, provide information about dental care, products and services, or handle complaints.
ธันวาคม 2561 ถึง กรกฎาคม 2562
Customer service
Noy tailor shop
Nakhonphanom
สำหรับสมาชิกเท่านั้น
-Welcoming customers with a smile as soon as they arrive at shop
- Connect, maintain and build positive relationship with existing and new customers
- Managing complaints/requests with effective problem-solving skills by showing empathy and offering solution that satisfy customers
พฤษภาคม 2561 ถึง สิงหาคม 2561
Deli clerk
Publix supermarket
USA
สำหรับสมาชิกเท่านั้น
- Worked with a multi-national team managing the daily operation of the Deli Department checking the presentation, freshness and quality of products before displaying on shelves, filling and rotating products on displays, maintaining cleanliness of the work areas and making sandwiches as per requests
- Assisted customers finding products on shelves, providing product information and suggesting products as per customers preference
- Managed complaints/requests using effective problem-solving skills and providing solution that makes customers happy
PERSONAL DATA
Age: 24
Date of Birth: 18 March 1996
Gender: Female
Marital Status: Single
Language Proficiency: Thai Fluent
English Fluent
Japanese Intermediate
Nationality: Thai
Religion: Buddhist
Height: 163 cm.
Weight: 50 kg.
QUALIFICATIONS & SKILLS
- 2 years of experienced working in customer service within a multi-national team environment serving customers with diverse backgrounds and culture in the States
- Excellent team player with outstanding communication skills
Open to embrace and ready to adapt to new workplace cultures and environment
- Excellent in handling customer complaints with effective problem-solving skills
- Dedicated to work hard and able to work well under pressure with a positive attitude
- Eager to meet new challengers, enthusiastic and cheerful
- Fluent in Thai and English (TOEIC score of 785)
WORK EXPERIENCE
August 2019 Present
Bangkok Internation Dental Center, Bangkok, Thailand
Customer Service, Contact Center
- Work with multinational team to build sustainable relationships and engage customers by taking the extra mile
- Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
- Solicit sales, provide information about dental care, products and services, or handle complaints.
December 2018 July 2019
Noy Dressmaker Shop, Nakhonphanom, Thailand
Customer Service
- Welcoming customers with a smile as soon as they arrive at shop
- Connect, maintain and build positive relationship with existing and new customers
- Managing complaints/requests with effective problem-solving skills by showing empathy and offering solution that satisfy customers
June September 2018
Publix Supermarket, Orlando, FL, USA
Deli Clerk (Work and Travel Program)
- Worked with a multi-national team managing the daily operation of the Deli Department checking the presentation, freshness and quality of products before displaying on shelves, filling and rotating products on displays, maintaining cleanliness of the work areas and making sandwiches as per requests
- Assisted customers finding products on shelves, providing product information and suggesting products as per customers preference
- Managed complaints/requests using effective problem-solving skills and providing solution that makes customers happy
EDUCATION
Khon Kaen UNIVERSITY Jun 2014 May 2018
Bachelor of Arts in English (International Program), minoring in Japanese