Attends and fulfills on customer's requirements and needs.Receive Pre-alerts from overseas partners, initial document check for matching data and completeness of documents provided.Prepare import licensing process, organize Messenger to submit and collect approva from the respective Authority.
Coordinate with Customs Broker/ Shipping Company, Truck Company and Operation Team timeline of import clearance and delivery.Monitoring, Coordinating and Communicating with all parties concerned for
completed a job assignment.Response to all inquiries on the same day.Develops and continuous gains higher customers satisfaction with participant in the activity concerned such as Customer Survey, Marketing Events and related activities.
มิถุนายน 2557 ถึง ธันวาคม 2559
Supervisor, Customer Service Coordinator at customer plant (Covestro Thailand Co.,Ltd. at AIA Sathor
Handling and monitor sea-freight and air-freight all of import and export shipment.Correspondence with overseas, customer when there is any inquiry Service fullfillment and problem solving for the job assigned.To coordinate with shipper, consignee and customer service in order to ensure that
import and export shipment are delivered timely and as per shipment schedule planning. To responsible for daily planning report to warehouse, customer and shipping,monthly report to management and BIC report.Monitor shipping and support day-to-day operational activities to ensure that all customer requires and daily planning are followed up and completed in timely. Arrangement with customer orders, coordinator with others department concern and shipment advise.
กรกฎาคม 2555 ถึง มิถุนายน 2557
Account Coordinator (Ocean Inbound and Outbound, Air Import, Air Export)
Correspondence with oversea agent and customer for arrange all shipments until arrive at destinations. Quote the selling rate to customers and agents. Coordinating and presenting progress to customers on schedule or to plan and asrequired by the contract. Responsibility and drive sales to meet targets assigned for Key account customer.