o Maintain daily communication with the importer and/or Broker as well as our Agent/Partners overseas
o Bill and audit customer invoices according to SOP
o Monitor daily operation of import consolidation
o Arrange customs clearance and deliveries based on shipping term
o Audit weekly profit and loss statement for import files
o Handling of routed cargo
มิถุนายน 2560 ถึง ธันวาคม 2560
Customer Service Export & Sea freight & Air freight
o Ensure coordination process remains within the agreed Key Performance Index (KPI) such as booking turn time from entering until Bill of lading issue with documentation accuracy
o Provide the highest level of service to the customers with the aim of achieving business retention.
o Look out for business opportunity
o Support Call Centre, coordinate with other functions such as Sales, Booking Team, Documentation Team, Operation and Finance Team to deliver smooth and ensuring best result is delivered to clients
o Proactively manage issues related to product delivery to the customers
o Understand throughout the documentation process