- Supporting for all manage the business relationship between assigned customer and the manufacturing facility to ensure
that customer expectations are met and/or exceeded.
- Understand contractual obligations by all parties and ensure that they are fulfilled (e.g. payment, delivery, inv, etc)
- Updating customer backlog to meet required on time delivery (SAP)
- Work with internal and external customers to identify and resolve issues that may affect the on-time delivery of the product
- Updating and creating new for all commercial aspects of the business in to the system such as
Sale order, Credit and Debit note, RMAs, and ECO that was confirmed by customer.
- Preparing the report to support our team
- Answering inquire in person, by phone and email
- Reserving all domestic accommodations for customer visiting
- Managing and responsible about shuttle transports for bothinternal and
customer requirement.
- Admin work, including: mailing, printing, maintaining officesupplies,
paying bills, etc