-Greet, warmly, incoming and departing guest
-Observant to Guests' needs throughout dining experience to ensure best quality of service. Tend to special Guest needs and requests
-Answer incoming calls to the restaurant and provide appropriate service (i.e. Reservation, Inbox on Facebook, Email)
-Manage team schedule to maximize manpower
-Contribute to team effort by accomplishing related results as needed
-Welcome guests, ascertain their dining/lodging need, guest seating, manage the seating chart, and respond to guest inquiries and requests in a warm and friendly manner
-Monitor restaurant activity to determine seating and dining flow
-Perform opening and closing duties, as needed
-Help team members and other departments wherever necessary to maintain positive working relationships.
กุมภาพันธ์ 2559 ถึง พฤษภาคม 2559
Receptionist
Bar & Bed Resort Koh Samed
140 Moo 4 Pae Muangrayong Rayong, Ko Samet, RY
สำหรับสมาชิกเท่านั้น
-Greet hotel guests; answer any questions or concerns
-Provide an outstanding guest experience and maintain an orderly front desk
-Maintain guest records and book reservations
-Complete basic cashier and bookkeeping responsibilities
-Contact necessary staff to solve problems when challenges arise, ensuring guest comfort
Nov 2015 - Jan 2016 : Waitress at Caturday Cat Cafe (Part time)