8th floor Orakarn Building 26/32-34 Soi ถ. ชิดลม แขวงลุมพินี เขตปทุมวัน กรุงเทพมหานคร 10330
สำหรับสมาชิกเท่านั้น
- Opened ticket and Follow up Incident and Request
- Confirm user and close ticket within SLA agreed
- Monitor and make daily reports
- Call and Support user for troubleshoot
- Add, Modify, renegation i-connect (web payroll)
- Manage AD user account
- Manage access door and manage permission user
Support project
-Project OT Segmention
-Project Block USB Port
Application support
-Camstar,Optimal Plus,TOPI,EWFM local application
-Check Logfile / Query data on SQL
-Check and Fixed troubleshoot ticket Incident and Request
Helpdesk / Service desks
-Opened ticket and Follow up Incident and Request
-Confirm user and close ticket within SLA agreed
-Make daily reports and weekly reports.
-Call user for troubleshoot
Technician support
-Setup Machine and PC on Windows/Linux
-Check and Fixed troubleshoot machine
-Install progarm on user request
-Check and config network on Machine