Manage office supplies stock and place orders
Maintain and update Quality Assurance division databases
Maintain a company calendar and schedule appointments
Book meeting rooms as required
Distribute and store correspondence
Prepare reports and presentations with statistical data, as assigned
Arrange travel and accommodations
Schedule in-house and external events
Issue Purchase request, good receipts, advance payment in NAVISION software
Maintain employees training records
Standby for any urgent request and problem concerning tickets
Revise to any reservation error from ticketing office
Change tickets for staffs and family members
Change ticket for passengers in case of irregular flight
Inform passengers in advance if flight schedule changes, or if any early or delay will be happening
Make amendment to ticket status in manual manner
sue tickets for customers and Negotiate to give the optimal price for passengers.
Revalidate and Reissue for passengers who have problems with their flight
Make Corrections to passengers name according to IATA and ICAO regulation
Make Seats reservation for passengers
Identified Special Services for passengers who have special requirements
Collecting Excess Baggage loading fee
Helping passengers to fly on optimal flight according to their needs