ตำแหน่ง Business Consultant

บริษัท MCTHAI CO.,LTD LTD (MCDONALD’S THAILAND)

ที่อยู่บริษัท MCTHAI CO.,LTD (MCDONALD’S THAILAND) Head Office 97/11 BigC Rajdamri Building office 1 FL.5 Rajdamri RD. Lumpini Phatumwan Bangkok 10330

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Responsibility :
• Business Management
• Service-minded with positive attitude
• Ensure 100% customers satisfaction at all time
• Ensure all restaurants operate at a high quality level of Q.S.C. standard
• Ensure all restaurants operate on safety company standards and procedures.
Operating O.S.C standards that optimize returns on assets , increases sales and improves profits recommending operating plan to the team.
Sales
• Set target of the restaurant and drive sales to ensure achieve target.
• Evaluate sales trends and take action plan to achieved target.


People and Training.
• Recruitment
• Lead the team to create, develop and update any related procedures/ systems and operational manual.
• Training development , Coach and develop crews and Assistant Manager in the achievement of company standards and their personal development plans.
• Ensure proper training phases are successfully completed of all company restaurant personnel in relation to their development.
• Communication process to ensure all staff is aware of expectations and performance standards.
• Create a morale and join in all activities of the company.
Profit
• Analyze and report weekly on controllable, sales and profits to ensure accurate and timely financial tracking.
• Analyze and hold accountable entire cycle of operations, selection purchasing, storage, inventory, maintenance and use of all related food and beverage supplies and equipment.
• Manage all P&L aspects of the cost control.
• Maintains responsibility for sales, expenses and profit goals as department operating plans / budgets, while promoting the company's goals of customer service and satisfaction, team work, reporting requirements and financial performance.
• Develops and analyzes existing procedures and special promotions that will improve under the Company's policies.
• Develop the annual business plan. Identify opportunities to optimizing restaurant potential. Consult and work shoulder to shoulder with Manager Team. Complete audits to ensure all restaurants meet McD standard practices.

ตำแหน่ง •Customer Relations Consultant

บริษัท MCTHAI CO.,LTD LTD (MCDONALD’S THAILAND)

ที่อยู่บริษัท MCTHAI CO.,LTD (MCDONALD’S THAILAND) Head Office 97/11 BigC Rajdamri Building office 1 FL.5 Rajdamri RD. Lumpini Phatumwan Bangkok 10330

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Customer Relationship and Management
• Service-minded with positive attitude
• Handling Customer Service complaints in Social Media , Call in , Walk in , Call Center
• Crisis Ensure good public relations efforts and preserving a good company image
• Ensure 100% customers satisfaction at all time
• Ensure all restaurants operate at a high quality level of Q.S.C. standard on customer service
• Ensure all restaurants operate on safety company standards and procedures.
• Ensure Area Coach and Restaurant Manager resolves customer complaints in a proper and swift manner.

ตำแหน่ง Trainee manager -Restaurant Manager

บริษัท MCTHAI CO.,LTD LTD (MCDONALD’S THAILAND)

ที่อยู่บริษัท MCTHAI CO.,LTD (MCDONALD’S THAILAND) Head Office 97/11 BigC Rajdamri Building office 1 FL.5 Rajdamri RD. Lumpini Phatumwan Bangkok 10330

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Management Experiences Operating O.S.C standards that optimize returns on assets and increases sales and improves profits recommending operating plan to the team.
Sales
• Set target of the restaurant and drive sales to ensure achieve target.
• Evaluate sales trends and take action plan to achieved target.
• Provide to Area Manager on local programs to maximize the impact of Local Restaurant Marketing.
People and Training
• Recruitment
• Lead the team to create, develop and update any related procedures/ systems and operational manual.
• Training development , Coach and develop crews and Assistant Manager in the achievement of company standards and their personal development plans.
• Ensure proper training phases are successfully completed of all company restaurant personnel in relation to their development.
• Communication process to ensure all staff is aware of expectations and performance standards.
• Create a morale and join in all activities of the company.
Profit
• Analyze and report weekly on controllable, sales and profits to ensure accurate and timely financial tracking.
• Analyze and hold accountable entire cycle of operations, selection purchasing, storage, inventory, maintenance and use of all related food and beverage supplies and equipment.
• Manage all P&L aspects of the cost control.
• Maintains responsibility for sales, expenses and profit goals as department operating plans / budgets, while promoting the company's goals of customer service and satisfaction, team work, reporting requirements and financial performance.
• Develops and analyzes existing procedures and special promotions that will improve under the Company's policies.
• Develop the annual business plan. Identify opportunities to optimizing restaurant potential. Consult and work shoulder to shoulder with Manager Team. Complete audits to ensure all restaurants meet standard practices.

สถาบัน M academy Training Courses

หลักสูตร 1. People Plus 2. Up your service skill 3.Charismatic Talk 4.Charismatic Plus 5.Positive Power