ตำแหน่ง Customer Support

บริษัท Flourish Info Technologies Co.,Ltd.

ที่อยู่บริษัท 725 อาคารเมโทรโพลิศ ชั้น 12 ห้อง 1201-1202 ถ.สุขุมวิท แขวงคลองตันเหนือ เขตวัฒนา กรุงเทพมหานคร 10110

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
-Check and maintain order in the game.
-Punish the player if they do not follow the rules
-Provide the information and solve the problem for player that contact to e-mail,facebook messenger or telephone
-Check for errors within the game. Or service disability, then report to the responsible person.
-Organize activities about the game as assigned.
-Proof of text in the game to ensure that it is properly correct translated.
-Check out the Thai language that show in the game and edit it when it not correct
-Create the activity plan for facebook fanpage every month and propose to management team to approve

ตำแหน่ง Game Operation Assistant

บริษัท Garena Online (Thailand) Co.,Ltd.

ที่อยู่บริษัท Level 24, AIA Capital Center Building, 89 Ratchadaphisek Road, Dindaeng, Bangkok 10400

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Plan Content and Coordinate with Graphic Designer to promote both in Social Media and Website of Games.
• To monitor and coordinate information and banner on the website. Or meet with the assigned.
• Think about the concept and theme of the event, both in the Social Media, Website and Event.
• Contact and coordinate with the organizer team. Take care of all forms of events when the uninterrupted game of action is organized smoothly.
• Take care of the customer and coordinate the problem solving of the players within the company.
• Provide services and consultations to players through various channels of the game and the company, whether it is a fan page, webboard, game system, etc.
• Check for problems and other crashes within the game with the backyard system and test new games to open.
• Prepare game data according to assigned orders.
• Coordinate with relevant departments in both game and social media activities.
• Collect and summarize reports. Found in providing customer service to related departments.
• Make a proposal to improve the process. And better customer service experience.

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