Check-in, Check-out.
Manage receptionist area; include greeting visitors and responding to telephone and in person requests for information and special requested.
Coordinate with housekeeping department to track room status and availability
Arrange transport and informed meeting point for pick-up and transfer to airport for guest and other places as guest required.
Made advance reservation and entered complete details into Opera system
Coordinate and order welcome fruit, amenities for VIP, honeymooners, anniversary and birthday.
Take payments through cash, credit and debit cards also made an invoice and tax bill.
Updated current of rule, policy and created a contact rate to agencies and prepare TM report.
Prepared the cash for bank delivery and ensured that all floats are accurate at the end of shift.
สิงหาคม 2558 ถึง พฤศจิกายน 2558
Trainee Operation Service Assistant
Malaysia Airline
Suvanapumi Airport
สำหรับสมาชิกเท่านั้น
Duty office
- Confirmed the number, list of crew members to ground staffand prepared relevant document for supplies.
- Announce and provide information on arrival and departure times, gate number to relevant agencies.including ground staff, cleaner, engineer, conveyor etc.
Boarding Gate
- Check-in
- Handle cabin crew to hotel.
- Handle VIP to connecting flight.
- Ensure that all necessary supplies and informed to ground staff.
- Assisted cabin crew with special needs and quickly addressed and resolved their problem.