ตำแหน่ง Operation Specialist (Supply Chain Div)

บริษัท บริษัท ยารา (ประเทศไทย) จำกัด

ที่อยู่บริษัท BHIRAJ TOWER at EmQuartier 689 ถ. สุขุมวิท แขวง คลองตันเหนือ เขตวัฒนา กรุงเทพมหานคร 10110

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Plan, manage and coordinate all activities related to the sourcing and procurement of necessary materials and supplies needed to meet the level of product demand.
• Coordinate with oversea colleagues and shipping agents for the shipments and frequently update ETA shipment, Demurrage / Detention advice to ensure the accurate and timely delivery to the plant.
• Coordinate with the supply planning team to manage operations planning in term of Production planning, Customer service, warehouse inventory .
• Monitor product overland & shortage of each shipment and submit to customs.
• Review shipping documents especially COA to ensure the timeliness of the cargoes.
• Work with freight forwards / transportation companies to set the best route and rate.
• Monitor and correct inventory levels at outside warehouses most cost-effective distribution solution for finished goods transportation to customers. (3PL) and internally to ensure rotation and maximize process.
• Summary record liner and port expense.

ตำแหน่ง Sales Support Specialist & Order Management Team Leader

บริษัท บริษัท เอบีบี จำกัด

ที่อยู่บริษัท 61/1 ซอยมหาดเล็กหลวง 3 ถนนราชดำริ แขวงลุมพินี เขตปทุมวัน กรุงเทพฯ 10330

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Check and confirm Sales order acknowledgement (OA) from factory.
• Create Sales and other relevant reports and support the works of subordinates in SAP system.
• Manage advance down payment, progressive invoice and retention invoice, C/N, D/N and control transport delivery to ensure timely manner in customer support.
• Support for Bank Guarantee and Warranty document.
• Coordinate with regional sales manager, sales team, project team and service team.
• Complete work schedules, manage calendars and arrange appointments
• Claim an Expense Reimbursement Procedures sales team such as Gift & Entertain, Local & Oversea Travelling.
• Ensure customers’ service requests and enquiries are attended to.
• Maintain and update customer database.
• Summarize daily and monthly sales report to manager.

ตำแหน่ง Sales Coordinator

บริษัท IWATANI CORPORATION (THAILAND) LTD.

ที่อยู่บริษัท 323 ถนน สีลม แขวง สีลม เขตบางรัก กรุงเทพมหานคร 10500

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Response to customer purchase order in professional manner.
• Request price, calculate price and create quotation.
• Make decision to order based on sales forecast and stock balance to keep optimum inventory tasks and Estimate Monthly shipment cost in advance.
• Coordinate with forwarding agent and ensure smooth and timely delivery.
• Control inventory of oversea and local including calculate price in stock balance.
• Proceeding refund and control all process to customs within time.
• Review of pending purchase order of key clients.
• Summarize monthly sales report and provide sales statistics.
• Visiting and meeting with customer at the Factory (With Sales team)

ประสบการณ์ทำงานอื่นๆ
Villeroy & Boch (Thailand) Co.,Ltd. 2021 - Present
Customer Service ROA (Rest of Asia) & APAC
• Responsibility to manage assigned customer’s orders from incoming order, delivery until the invoice is settled.
• Responsibility of customer management for assigned group.
• Conduct active selling actions and support any incoming customer’s inquiry.
• Support sales as interface between internal and external departments.
• Handling service quality & product quality complaint.
• Order Handling
• For and allocated group of customer’s management of the order from purchase order until payment accept, and adapt the orders, case customer for payments.
• Give Product and delivery information: substitution offerings (e.g. on non-available products) up selling : cross selling : offer additional products to customer, support delivery in full and on time
• Reporting action (e.g. Order book)
• Sales support
• Support on quotation processing and other sales-related topics
• First level hotline support
• Respond to incoming inquiries. Customer consultation for specific problems or information seeking. Reception/adaptation and first evaluation of claims and forwarding to technical customer service, sales manager, Sales representative, quality management.







Highlight Achievements
 Able to negotiate and solve shortage and emergency case to client and always make client satisfied with provided solutions.
 Able to run case and solve client’s problem smoothly without complaints.
 Be selected to work in new project continuously and able to complete goal as assigned effectively.

สถาบัน Wall Street Instituete international

หลักสูตร English language

สถาบัน Customer Sevice & Document 2020

หลักสูตร Logistic

สถาบัน ITFB (Internation trasport & Bustiness School)

หลักสูตร nternation trasport & Bustiness (Management)