ตำแหน่ง Senior food and beverage service

บริษัท Patee Thai Restaurant

ที่อยู่บริษัท 371-373 Brunswick St, Fitzroy VIC, Australia

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Senior food and beverage service
October 2014 – March 2017: Patee Thai Restaurant, 371-373 Brunswick St, Fitzroy VIC, Australia
• Assisted manager in daily operations dealing with customer complaints creating alternative solutions and problem-solving as needed
• Responsible for compiling nightly sales numbers and profits, configuring employee tips, assuring accurate accounting for the daily books and all cash and credit card profits were accounted
• Work in coordination with other departments to ensure that customers get quality service and satisfaction
• Deliver friendly and efficient service to ensure a pleasant dining experience for all guests
• Accurately totaled processed and collected payments from guests handling money processing credit and debit cards making change and processing gift certificates cards and voucher
• Maintained knowledge of current menu items garnishes ingredients and preparation methods
• Promptly served all food courses and alcoholic or non alcoholic beverages to guests�
• Trained new servers on menu knowledge and steps of quality service

ตำแหน่ง Assistant restaurant manager

บริษัท Wine connection

ที่อยู่บริษัท Rain Hill - Sukhumvit 47, Bangkok, Thailand 10110

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Manage operations, overseeing both FOH and BOH staff
• Responsive to customer complaints or inquiries
• Ensure that a quality product is being delivered to our guests
• Make decisions about hiring and maintaining morale and discipline for all staff.
• Create shifts and schedules for all staff members.
• Motivating, managing and training employees
• Deliver superior guest services�
• Estimate consumption, forecast requirements and maintain inventory
• Manage restaurant supplies
• Implement innovative strategies to improve productivity and sales
• Monitoring food presentation and service.
• Ensure Adherence to Food Safety and Sanitation Standards
• Conduct daily pre-shift meetings to employees on preparation
• Ensure that the monthly forecasted Food & Beverage revenue figures are achieved.

ตำแหน่ง Outlets executive

บริษัท About food

ที่อยู่บริษัท Bangkok International Trade & Exhibition Centre

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
•Plan, implement and monitor 7 coffee outlets operational strategy.
•Oversee operations to ensure efficiency
•Train and onboard new employees
•Ensure compliance with company’s policies and operational guidelines
•Set up and monitor store KPIs
•Create reports for upper management
•Responsive to customer complaints or inquiries
•Create shifts and schedules for all staff members.
•Estimate consumption, forecast requirements and maintain inventory
•Manage outlets supplies
•Implement innovative strategies to improve productivity and sales.

ประสบการณ์ทำงานอื่นๆ
Restaurant manager - Scoozi Italian Restaurant Bangkok, Thailand 10110
• Manage and oversee the entire restaurant operation
• Deliver superior guest services
• Ensuring guest satisfaction
• Plan and develop guest loyalty programs
• Plan new and update existing menus
• Plan and develop the overall restaurant marketing strategy
• Participate at local food events
• Respond efficiently to customer questions and complaints
• Organize and supervise shifts
• Manage and lead staff
• Hire new employees
• Training and evaluate staff performance
• Estimate consumption, forecast requirements and maintain inventory
• Manage restaurant supplies
• Control costs and minimize waste
• Nurture a positive working environment
• Monitor operations and initiate corrective actions
• Implement innovative strategies to improve productivity and sales

Restaurant manager
November 2021 – Present : 80’Below at Siam Paragaon by Thammachart Seafood Retail
• Manage and oversee the entire restaurant operation
• Deliver superior guest services
• Ensuring guest satisfaction
• Plan and develop the overall restaurant marketing strategy
• Participate at local food events
• Respond efficiently to customer questions and complaints
• Organize and supervise shifts
• Manage and lead staff
• Hire new employees
• Training and evaluate staff performance
• Estimate consumption, forecast requirements and maintain inventory
• Ensure that the monthly forecasted Food & Beverage revenue figures are achieved.
• Implement innovative strategies to improve productivity and sales
• Monitoring food presentation and service.
• Create shifts and schedules for all staff members.
• Manage operations, overseeing both FOH and BOH staff
• Manage restaurant supplies
• Control costs and minimize waste
• Nurture a positive working environment
• Monitor operations and initiate corrective actions
• Implement innovative strategies to improve productivity and sales