I have managed three senior and six junior technical support staffs. In addition, I have to corporate with nine programmers, Service and Project Management teams. My tasks are issues tracking, resource management, customer service and report, bug fixing, training, CR management, requirement gathering a design, and reporting to directors.
Working with customers: Production Issues, change requirement, software deployment,
Change management, release note, performance monitoring,
Working with R&D team: Coding training, coding guidance, new releases testing, manuals,
Find out production issues root causes, fixed bugs (sometimes)
Working with Marketing team: Web site content update, corporate email management
Working with Service team: Service manual, system training, work shop training
Working with Sales team: technical documents, product presentation meeting
Platform: ASP.NET, MVC, JavaScript, PHP, Crystal Report, Oracle, MySQL, SQL Server, VA Scan, Hardening
Reference Site: TMB, TRUE, Park2Go, CPN, SCBT, Terminal 21, SCB
Reason for Leaving Good career opportunity to code with USA team
Because of no system analyst here, I have role of team lead that helps project manager to get requirements from customer, analyst and design systems, instruct programmers the development direction, develop, fix bugs and maintain the system. I also had trained developer and tester. The projects I involved with were listed as following.
Synova Logistics Web Ordering Project (Coffee World)
Coffee world shops create sale order on the website. Then the warehouse will approve and deliver the order. The order also export to the Microsoft AX
Platform: C#.NET, MS SQL 2012, MVC, Backbone.JS, JQuery, SVN, Dynamic AX 2012, Team City, Jira
Synergia One - Continuous Improvement Framework (CIF) Project
CIF Evaluation forms for superiors, peers, cif, probation, store and production staffs.
Platform: C#.NET, MS SQL 2012, ASP.NET, RDLC, API 2.0, ANDROID, IOS, GIT, Team City
Mouawad Online (MOL) Project
Online catalog and sale history reports
Platform: C#.NET, MS SQL 2005, ASP.NET, Dynamic AX 4.0, GIT
Mouawad Fantasy Report Project
Microsoft reporting service integrated to the FANTASY software
Platform: Reporting project, MS SQL 2008, RDLC, Fantasy Software
Reason for Leaving Long commute
ประวัติการฝึกอบรม
มิถุนายน 2558 ถึง สิงหาคม 2558
Infinite Technology Corp
Leader Training
กรกฎาคม 2557 ถึง กรกฎาคม 2557
Oracle Thailand
MySQL Enterprise Edition Workshop
ความสามารถ
ความสามารถทางภาษา
พูด (ดีมาก) อ่าน (ดีมาก) เขียน (ดีมาก)
พูด (ดี) อ่าน (ดี) เขียน (ดี)
ไทย คำ/นาที อังกฤษ คำ/นาที
รถยนต์ ,
OS Windows Server 2000 - 2012, CentOS Linux, Slackware, RedHat
Database SQL Server 2000 - 2012, MySql, PostGres, Oracle, MS Access, PostGreSQL
Db Tool SSMS, PL/SQL, Navicat, phpMyAdmin, pgAdmin, DataGrip
Office MS Office, VBA, Office Automation, LibreOffice, MS Project
Task Tracking Jira, Trello
Programming C#.Net, VB.Net, WinApp, Asp.Net, MVC, JavaSctipt, JQuery, Backbone.JS, Angular.JS, Node.JS, Sails.JS, C/C++, MCS-51, ARM7, HTML, CSS, Bootstrap, Ext.JS
IDE Visual Studio 2008 - 2013, NetBean, Dreamweaver, WebStrom, Notepad++, Editplus
Source Control GIT, Hg Tortoise, SVN, Team Foundation
Reporting Crystal report, RDLC
Web Server IIS, Apache, Node.JS, Sail.JS
CMS Wordpress, Joomla, SMF, Magento, Zend cart
Networking LAN, Router
Statistic SPSS, MatLab
Graphic/Video Photoshop, ProShow, Sony Vegas
Business Education, Financial, Insurance, Post Office, Warehouse, Logistic, HR Evaluation,
TimeSheet
3th Party DevExpress, Terelik, SyncFusion
Teaching Data Communication, Digital Communication, Principle of Communication,
IC Technology, Microprocessor, Satellite Communication, Antenna Engineering,
Fiber Optic Communication, Transmission Line, Electronic Engineering Project,
C# Programming, VB Programming
Other Genetic Algorithm, Fuzzy, Particle Swarm, Prediction Algorithm,
Electronic Circuit Design, Microcontroller