Managing skills via replying to emails and talking with the company's clients in order to assist information of booking, ticketing or inquire information of ticket.
Booking Barter and sponsors tickets while solving Thai smile's contact center ticket's issues such as reissued ticket and mark flown of the passenger e-ticket.
Effectively communicated to administrative teams on a daily basis and co-operate with other departments.
Answered an average of 70-80 calls per day by addressing customer inquiries, solving problems and providing new product information within airlines ticket.