Coordinate with Banks institution regarding the payment, discount, management fees and annual verification.
Ensure all related payment to service providers made accurately and on timely basis.
Prepare analysis total sales volume reports.
Coordinate with Banks and customers regarding the applications to install EDC (Electronic Data Capture) to be on time.
Support end user applications
Respond to customer complaints/inquiries in timely manner.
Monthly generate report regarding banks transactions data for Sales Department.
Coordinate with internal and external vendors.
Solve all credit card issue.
เมษายน 2559 ถึง ธันวาคม 2560
Sales Coordinator
BHMA HOTELS AND RESORTS
11th FL., The Trendy Bldg. 10/125
Soi Sukhumvit 13, Klongtoey-Nue,
Wattana, Bangkok 10110 Thailand
สำหรับสมาชิกเท่านั้น
To follow up all enquiries, preparing proposals where necessary.
Contracting bookings and raising invoices.
Promotion of our facilities to new and existing clients through a pro-active approach.
Responding to and co-ordinating all internal meeting requests.
Assisting in implementing the sales strategy as set by the Sales manager, and in association with the contracted including strategies for encouraging repeat business and up-selling.
Ensure an efficient tracking system of all event paper-work.
Up-keep of a client and agents database updating where necessary to allow effective promotions.
Compilation of weekly overview sheets to all departments including communication and administration of ancillary services.
To liaise at all times with all team members and work as a team to reach targets set by the Sales Manager.
To encourage repeat business by networking with current clients and their colleagues.
To provide input and ideas into marketing initiatives and subsequently promote these initiatives and monitor responses.
To maintain and develop contact with professional bodies and potential clients through attendance at networking and promotional events.
Performing various others duties assigned by managers.
To respond quickly and efficiently to all in-coming sales enquiries, by telephone, fax and email, preparing brochures as required.
To follow up all enquiries, preparing proposals where necessary.
Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market.
Negotiate room rates/packages.
Communicate with all departments as required.
Attend Sales events when required.
Report on a weekly, monthly basis appointments, calls made, and list of business leads.
Answer customer queries in a timely and suitable manner.