ตำแหน่ง Front Office Department - Front Office Supervisor

บริษัท The St. Regis Bangkok | Bangkok Luxury 5 Star Hotel

ที่อยู่บริษัท 159 Rajadamri Road, Bangkok, 10330, Thailand

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
•-Assisted front office manager in supervising guest service agents, bellman and operators.
-established efficient workflow processes and escalated those that required further assistance and ensured that all given tasks are completed in each shift.
-Handled guest complaints and other problems and update on the Manager’s log book.
-Created and managed work schedules for front office team and expected workloads.
-Followed up in credit check report and ensured that guest credit limits are balanced.
-Trained team members on new hotel services and products to support promotional efforts and kept tracking of monthly, quarterly and yearly goals and evaluated the team.
-Created Standard Operation Procedure (SOP) and checklists for front office team.
-Blocked and assigned upcoming reservations into rooms, monitored room inventory, forecasted and supported front office, sales, reservation and housekeeping.

ตำแหน่ง Front Office Department - Guest Service Agent

บริษัท The St. Regis Bangkok | Bangkok Luxury 5 Star Hotel

ที่อยู่บริษัท The St. Regis Bangkok | Bangkok Luxury 5 Star Hotel

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
•-Performed all check-in and check-out tasks and anticipated guest’s needs.
-Supervised and coached new associates.
-Encouraged guests to join the hotel membership and upsold suite rooms.
-Processed guest payments for room charges, incidental charges and night audit.

ตำแหน่ง Front Office Department - Customer Service Representative

บริษัท Chatrium Residence Sathon Bangkok

ที่อยู่บริษัท 2 Charoen Krung Road Soi 30 Siphya, Bangrak, Bang Rak ฺBangkok 10500

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
-Served customers by greeting, welcoming and directing them.
-Provided hotel information and tourist attraction information to guests.
-Performed all check-in and check-out tasks.
- Processed guest payments for room charges, incidental charges and night audit.

สถาบัน W Bangkok

หลักสูตร Cross Exposure for Assistant Manager

สถาบัน Bangkok Marriott Hotel Sukhumvit

หลักสูตร Cross Exposure for Assistant Manager