Collaboration with team to meet Salt score/TripAdvisor rate. Create
monthly seasonal cocktails promotion. Supervising daily restaurant operations and assists
with menu planning. Build high performing teams, and inspire passion to meet guests
expectations. In charge of supervision, planning, training, coordinating and communicating
with staff. Assisting in developing menus to meet the trends and market needs.
Overall Operation, guest service and F&B standards to meet guests
expectations. In charge of supervision, planning, training, coordinating and communicating
with staff. Assisting in developing menus to meet the trends and market needs.
Supervising daily restaurant operations and assists with menu planning,
maintains hygiene standards and assists servers and hosts on the floor during peak time.
Insuring guests and team satisfaction. During my time, awarded No. 2 in the Top Ten ranking
at the annual Thailand Tatler Best Restaurants Awards.
April 2015- July 2016: Guest Service Manager, DUSIT D2 Nairobi, (KENYA)
Responsibilities:Maintain guest service responsible for giving a warm reception to guests and
making sure that they are satisfied with their stays which meet guests expectations and needs.
In charge of overall supervision, planning, training, coordinating and communicating with
staff. Developing guest contact, providing assistance and help throughout their stay.