-Day-to-day, week-by-week, month-by-month, and quarter-to-quarter operation.
- Monitors and supervises the agent to meet the client's required goals and targets. (Both quality and quantity)
- Motivate and inspire agents when they are under pressure and have a rush project.
- Creating an environment that promotes positive communication, new tools, and encourages the bonding of team members.
- Train new agents and underperformance agents.
- Check the quality of special projects.
- Plan all main tasks and special to meet deadlines.
- Senior team lead, help assistant manager with other task and report all other team lead work
- Translate Thai to English and English to Thai restaurant menu, etc.
- Input restaurant information to create a restaurant web page on foodpanda main platform.
- Create deals and MMT in main foodpanda bankend.
- Do special projects. (additional from translating and inputting data)
- Senior agent, help with other rush task
มกราคม 2563 ถึง เมษายน 2563
Flight Operation Officer
Lufthansa Services (Thailand) Ltd
Suvannabhumi airport
สำหรับสมาชิกเท่านั้น
- Calculate fuel for airplanes
- Position cargo goods and passenger baggage for airplane balance
- Communicate with pilot as where is the positioning of DGs, journey and alternate airport (Flight Plans)
Internship at China Airline (THAILAND) as Ground handling position from February 2019 - June 2019
- Assistant at counter check-in(all check-in procedures)
- Assistant at the gate (all boarding procedures)
- Assistant at lost and found
Part time at Chefsxp.com as English call center from July 2015 - July 2019
- Receive food order from customer
- Order all orders with restaurants
- Solve problem with the order (ex. rider is late, rain situation etc)
Part time at Okinawa resturant as waitress from August 2015 - September 2019
- Served customer
- Accounting
- Help with staff management
- Ingredients stock