Work Experience
2015 – 2017: Chief of Department Operations (Big C Udon)
2017 – Nov’17: Chief of Department Operations (Central RAMA 2)
• Liaising with existing staff members, managers, supervisors, and clients to achieve set goals.
• Observing, analyzing, and offering suggestions on current operations.
• Establishing professional relationships with clients and staff.
• Communicate job expectations to staff.
• Managing departmental stocks.
2017 – Jan’18: Store Manager Operations (Top Plaza at Pijit)
• Being a leader for a new project format Powerbuy x Tops
• Ensuring high levels of customer satisfaction through excellent service.
• Developing store strategies to raise customers’ pool, expand store traffic and optimize profitability.
Jan’18 – Apr’18: Store Manager Operations (Top Plaza at Payao)
• Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
• Developing and arranging promotional material and in-store displays.
May’18 – Jun’19: Store Manager Operations (Central Chidlom)
• Motivating the sales team to meet sales objectives by training and mentoring staff.
• Ensuring that store shelves are stocked with items that meet brand standards while also attracting customers
with new products that will drive sales.
• Ensuring that the store is staffed with employees who are trained, motivated, and respectful of customer
needs due to Powerbuy Chidlom is VVIP store.
• Being a project leader Chat and Shop which available only Chidlom store.
Jun’19 – Jan’22: Store Manager Operations B2SxPowerbuy (Central World)
• Recruiting, interviewing, and orienting new department managers/staff members
• Managing a store budget and forecasting budgetary requirements.
• Ensure employees are motivated and productive.
• Developing key performance goals and managing the performance of staff.
• Ensuring that departments or units deliver quality offerings to clients.
• Developing new solutions to meet client needs.
• Assist in employee recruitment, training, performance evaluation, promotion, and termination
activities.
• Address customer inquiries promptly and professionally and ensure customer satisfaction
Feb’22 – Present: Division Manager - Operations District of BKK 13 Stores
1. Central World – Flagship Store
2. Central Chidlom – Golden Store
3. Mega bangna
4. Central Bangna
5. Robinson Srinakarin
6. Robinson Samutprakarn
7. Robinson Ladkrabang
8. Robinson Bangrak
9. Century Onnut
10. Whizdom 101
11. Imperial Samrong
12. Big C Bang Plee
13. Bose Shop at Central World
• Plan, coordinate, and manage all business operations to achieve corporate goals.
• Evaluating the division's performance and identifying areas of improvement.
• Creating and implementing strategies for business growth.
• Overseeing large projects and interpreting performance reports (VIP Store, Flagship Store,
E-Ordering,and O2O Project)
• Schedule regular team meetings to discuss business updates, issues, and recommendations.
• Organizing, planning, and managing the daily tasks and operations of the division.
• Respond to employee concerns in a timely manner.
• Evaluating the division's performance and identifying areas of improvement.
• Other duties as assigned.
Education
Bachelor’s Degree in Human Resources Management
Sakon Nakhon Rajabhat University
Relevant Courses
- Central Group Code of Conduct Test 2021
- CRC-Anti-Corruption Policy
- People Manager Program Y2021 (Phase 1, For KPI Users)
- Onboarding Program.
Special Abilities
• Computer Skills Proficient in using computer programs: Excel, Microsoft Word, and
PowerPoint.
• Management Skills in Good time management, strong problem solving, and ability to
work under pressure.
• Strategic Planning Skills in business development, strategic thinking, and planning.
• Leadership Skills in motivating others, conflict management, and delegating tasks.