1.Check receipts, passport, boarding pass, shopping card (For those who travel with agency).
2.Check all purchased merchandise before leaving the pick-up counter.
3.Deliver the purchased merchandise to customers correctly and completely.
4.Check customers boarding gate, warehouse storage and preparing the transport of the purchased merchandise go to the pick-up counter near customers boarding gate.
5.Record details of inquiries, comments and complaints.
6.Communicate and coordinate with internal departments.
กรกฎาคม 2558 ถึง ตุลาคม 2560
Receptionist
Wallada Place Hotel
สำหรับสมาชิกเท่านั้น
1.Greet Customers Arriving at the hotel and provided information.
2.Take all incoming calls at a hotel; confirm reservations, explain hotel amenities.
3.Register and check guests in.
4.Verify guest's payment method.
5.Inform housekeeping when rooms have been vacated and are ready for cleaning.
6.Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests.
7.Compute all guest billings, accurately post charges to guest rooms and house accounts.
8.Review accounts and charges with guests during the check-out process.
9.Retrieve mail, packages and documents such as faxes for guests.
10.Plan work schedules and timetables.�
11.Train new employees on office workflows and procedures.
ตุลาคม 2560 ถึง ตุลาคม 2563
Sales representative
Lotte Duty Free
สำหรับสมาชิกเท่านั้น
1.Answer customer queries regarding the store and the merchandise.
2.Describe a product's features and benefits.
3.Recommend, select and help locate the right merchandise.
4.Provide answers to product and payment-related queries.
5.Develop a sales strategy to achieve organizational sales goals and revenues.
6.Issue receipts for payments received.
7.Accept cash and credit cards for payment, process payments according to company procedure.
8.Accurately calculate discounts and special offers.
9.Issue refunds and credits.
10.Arrange, display merchandise and keep merchandise area tidy.