Job Description (ACCOR)
-Implement and comply with the ACCOR Corporate Standard Operating Procedures
-Coordinate the timely handling of any software fault reports or enhancement requests to ACCORCorporate
-Server, Network, Back up and security administrative, support IT & network function Antivirus, Backup software
-Assist authorized users in relation to operation – system hardware, various business & In-Houseapplication, modules, and supporting personal computers
-Establish and implement procedures to ensure back up of data in any IT system
-Establish necessary security measures to prevent unauthorized access to the IT System
-Ensure new technology & equipment are embraced, improving productivity whilst taking work
-Enforce security procedures for the management system access and software copyright/licenses,computer viruses, and access to online data services
Job Description (Routine)
-Daily support IT answer users’ questions
-Advising users about computer knowledge
-Monitor and maintain internet/e-mail user both wireless and wiring network
-Record IT assets and follow up all purchasing and disposal
-Prepare IT asset list, process disposal form to HOD and ACC & Coordinate with purchase and supplier to sale
-Work with other departments to set up and maintain clean relevant hardware, system, or app
-Support troubleshoot and maintain computer and network system (both hardware and software)
-Installation of computer or network equipment including printers and multi-function machine
-Installation of an operating system, office application, and necessary office use software
-Follow up timely repair and return to service faulty system or items or equipment