Answer, screen and forward any incoming calls and giving information.
Greeted guest for calling from internal and external to the hotel.
Handling guest complain and dealing with guests.
Handle the incoming mail and leave messages to customers.
Handle send and reply mail about Lost & Found and Room reservations for guest as per requirement.
Provide information about hotel services and hotel facilities to customer.
Liaising with other departments at all times and help where needed to other.
กุมภาพันธ์ 2556 ถึง ธันวาคม 2557
Customer Reulations Management
TRUE FITNESS BANGKOK
Exchange Tower @Asoke
สำหรับสมาชิกเท่านั้น
Respond to any questions from customer, and follow up with customer to ensure their request have been met to their satisfaction, Welcome and acknowledge all customer according to company standard
Answered telephone internal and external queries related to company service.
offer helping customer about suspend and terminate membership etc.
maintain the records of customer including address,mobile number etc.
type report monthly the details of Customer to manager and director manager.
กุมภาพันธ์ 2555 ถึง มกราคม 2556
Ambassador Airport
ADVANCE TOUR @SUVARNABHUMI INTERNATIONAL AIRPORT
@SUVARNABHUMI
สำหรับสมาชิกเท่านั้น
Provide information on shopping,entertainment,Check in boarding passes, immigration officer, make visa and Airline counter etc.
MASTER MIND CONSULTANT CO,LTD @SUVARNABHUMI INTERNATIONAL AIRPORT Customer Service
Serve visitors by greetings, welcoming.
Registered and take care customer of using Louis' Tavern CIP First Class Lounge.
Liaise with other airline, about customer Lounge used and check invitation card of airline.
ประวัติการฝึกอบรม
มีนาคม 2553 ถึง มกราคม 2555
Qatar Airway
Internship at Suvarnabhumi International Airport (Qatar Airway )