-Customer database from various data sources such as the internet, servey.
-Meet new clients to sell products. Steel and hardware.
-To prepare&plan working day to make the most efficient use of use of sales time
-Negotiating the terms of an agreement&closing sales
-Resolving customers' complaints to complaisant
-Prepare daily reports. For presentation to the supervisors.
กรกฎาคม 2549 ถึง มิถุนายน 2554
Supervisor Call Center
GHL (Thailand) Co.,Ltd.
สำหรับสมาชิกเท่านั้น
-Handle incoming service establishment requests for EDC (Electric Data Capture machine) from inbound&outbound problem that can help, Increade cardmember can use credit and charge card without electric machine problem.
-Handle complicated cases,Coach and assist juniour Help desk Officers to resolve problems by their selves.
-Refer above approval power requests to higher and can co-operate with other network officer that join our link that it important part of teamwork.
-Assist in handling special assignments by supervisors/managers to improve department service level and maintain customer satisfaction.
-Be attend to work after business hours pick up incoming call from se to solve and help se to maintenance EDC Machine.
-Handle cardmember and SE inquiries after business hours and during weekends.
-Resolved Pos/EDC Machine problems to SE and co-ordinated with Authorise Department immediated.
-Be contact center to provide slip EDC Machine after Service Establishment close refer cas