• Answer order placement calls from customer accounts
• Performed system troubleshooting in response to customer
• Support key account customer and independent customer across country
• Place the order both product and spare part in SAP
• Set discount, issue credit noted, debit note
• Process customer return to align with company policy
• Maintain and update customer master data to ensure full accuracy in SAP
• Monitor shipment, follow up and solve the logistic problem
พฤษภาคม 2557 ถึง พฤษภาคม 2559
Order Processing
Unilever Thai Trading Limited
สำหรับสมาชิกเท่านั้น
• Receive all order for 7-11, Top, SDCM by EDI server through SAP system
• Receive, Check, and consolidate sales order after sale team finalize order
for Foodland & villa
• Report total volume of sales for each store
• Closely liaise and support with sales team /Warehouse for logistic arrangement
ตุลาคม 2558 ถึง มีนาคม 2559
Credit note staff
Unilever Thai Trading Limited
สำหรับสมาชิกเท่านั้น
• Issue credit notes for rebate settlement to customer of Local Modern Trade every area
in Thailand through SAP in following cases.
• Returns expire /damage /reject goods from customer.
• Claim transport in cases lost/damage of goods
• Calculate Price different from customer