Business Process Delivery Sr. Analyst (Team Leader role)
Accenture Solutions Sdn Bhd
Level 35, The Gardens North Tower, Mid Valley City, Lingkaran Syed Putra, 59200, Kuala Lumpur, WP Kuala Lumpur, Malaysia
สำหรับสมาชิกเท่านั้น
- Identify improvement opportunities in workflows and suggest solutions.
- Motivate and strategize how the team will meet efficiency, productivity and consistency targets.
- Perform twice a month checkpoint on the analysts performance using scorecard as a point of discussion.
- Create an engaging and fun work atmosphere for the team.
- Elevate and escalate red flags to management on a duty of care perspective.
กรกฎาคม 2559 ถึง ธันวาคม 2560
Community Operation Analyst (Working in Accenture Solutions Sdn Bhd)
IT Business Solutions Sdn Bhd.
Unit B-8-5, 8th Floor, North Point Office, Mid Valley City.
No1. Medan Syed Putra, 59200, Kuala Lumpur, WP Kuala Lumpur,
Malaysia
สำหรับสมาชิกเท่านั้น
- Handling, analyzing and interpreting data in a digital platform for a multinational client, according to their business processes and policies, with the key goal of improving user experience
- Identifying gaps and developing methods for more effective implementation of said processes and policies, optimizing both workflow and accuracy in project-oriented tasks.