ตำแหน่ง Senior Business Analyst

บริษัท Siam Commercial Bank Public Company Limited,

ที่อยู่บริษัท

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Work Experience
• Supported the team with system-related tasks and user request submissions.
• Organized meetings and prepared meeting minutes for the team and management.
• Coordinated system testing activities during SIT and UAT phases.
• Assisted with Implement production and provided immediate issue resolution.
• Prepared documentation for Storage access and coordinated with external data sources.
• Created Firewall and VPN access request tickets to enable system usage.
• Planned and allocated resources across both project work and BAU (Business-as-Usual) tasks.

ตำแหน่ง Project management

บริษัท The Viriyah Insurance

ที่อยู่บริษัท

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Work Experience
Technical Project Management
• Managed the ServiceNow project integrated with the ERP system (Finance and Accounting modules) to enhance internal service management efficiency.
• Oversaw projects including Line OA, UC CRM Tele Sales, and V Souvenir Plus (a corporate gifting platform), as well as V Direct and the Complaint Unit, which support customer communication and complaint management.

Quality Control & System Testing
• Supervised SIT and UAT processes to ensure accurate and efficient integration with the ERP system.
• Conducted ServiceNow system training for Key Users to prepare them for testing and real operations alongside the ERP system.

Documentation & Risk Management
• Prepared regular project status updates and maintained a Risk Register to proactively manage project risks.
• Coordinated project-related documentation, such as contracts and quotations for new initiatives, to ensure operational alignment and compliance.

ตำแหน่ง Project management officer

บริษัท Innopia (Thailand) Co., Ltd. (Head Office)

ที่อยู่บริษัท

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Work Experience
• Management Summary Preparation – Collected and organized key points from meetings to support strategic decision-making by management.
• Project & Documentation Follow-up with Team and Vendors – Coordinated with internal teams and external vendors to ensure projects progress according to plan, and prepared summary reports of project activities.
• Seminar and Workshop Organization – Planned and conducted seminars to share knowledge and promote project engagement, including preparing workshops to ensure readiness prior to Production system deployment.
• Project Operation Support – Acted as a central point of coordination among teams to ensure smooth and efficient project execution.

ประสบการณ์ทำงานอื่นๆ
Genius Soft Co., Ltd. 16 March 2021 – 28 February 2022
Position Project Management Office (PMO)
Work Experience
• DDCX (Data-driven Customer Experience) Project Management – Managed projects in the E-Commerce and Tele Sales modules, focusing on enhancing customer experience through digital systems.
• End-to-End Project Oversight – Oversaw projects from initiation to completion, including coordinating User Acceptance Testing (UAT) and preparing acceptance documentation.
• System Access Form Design – Designed and implemented JIRA system registration forms using Google Sheets to streamline and standardize team access.
• Cross-Functional Collaboration – Supported collaboration between development teams, QA teams, and end-users to ensure systems met business requirements.

Information Technology Group Co., ltd. 26 June 2013 – 31 July 2020
Position Executive Assistant & Project Management Office
Work Experience
Project & Business Analysis
• Project Participation for Insurance and Banking Clients – Contributed to projects for Navakij Insurance, Viriyah Insurance, and Government Savings Bank, collaborating with BAs to gather requirements and ensure systems meet client needs.
• System Configuration & Documentation – Configured FistGen system and prepared formatted documents such as policy tables.
• Mockup Screen Design – Created mockup screens to present system interfaces to clients.
• Process Flow Development – Developed process flows for insurance operations (e.g., claims department and other units) to provide a clear overview of system workflows.
Marketing & Research
• Marketing Research – Conducted marketing research for life and general insurance companies to support management presentations.
• Marketing & Promotions for Ice Planet Thailand – Developed promotional campaigns for ice-skating lessons and created a website to support competitions and events.
Training & Support
• Data Entry Manager – Government Savings Bank Project – Oversaw the use of the APS system for credit card data entry.
• Training & System Support – Conducted system training for team members and provided support for various internal applications.
• Internal & External Coordination – Coordinated with internal teams and external partners to ensure smooth operational workflow

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