29,31,33 KRUNG THON BURI RD., BANG YI RUEA, THON BURI, BANGKOK 10600
สำหรับสมาชิกเท่านั้น
1 ) Forecast and planning annual sale target of the service and spare parts.
2 ) Provide weekly report and monthly report of work activities.
3 ) Handle customer complaints report and provide solutions in order to meet customer's satisfaction.
4 ) Manage the development and implementation of operational strategies for customer service management.
5 ) Find the new customers and retain the older customers.
6 ) Create Job description and Work flow for Installation and Service team.
7 ) Management of the personnel to effectively.
8 ) Monitoring the work of staff in accordance with company policy.
9 ) KPI monitoring and evaluation of the department.
10 ) Coordinate between team and other department.
11 ) Control petty cash and the control expenses within the department.
12 ) Claim spare parts with the foreign manufacturers.
13 ) Visit customer to create good relationship.
มีนาคม 2559 ถึง มีนาคม 2561
Assistant after sale service manager
JOHNSON HEALTH TECH ( Thailand ) CO.,LTD.
Kingkaew warehouse.
สำหรับสมาชิกเท่านั้น
1 ) Planning and management services on target.
2 ) Create SOP for Call center and Service team.
3 ) Provide weekly report and monthly report of work activities.
4 ) Management personnel to effectively.
5 ) KPI monitoring and evaluation of services.
6 ) KPI sale spare parts.
7 ) Handle customer complaints and provide solutions in order to meet customer's satisfaction.
8 ) Coordinate between call center with service team and other department.
9 ) Branches control at Phuket , Chaingmai and Khonkaen.
10 ) Monitoring the work of staff in accordance with company policy.
11) Review safety stock spare parts.
12) Claim parts with factory.
ตุลาคม 2556 ถึง กุมภาพันธ์ 2559
ผู้จัดการศูนย์บริการ
SCG AUTOSERVIVE CO.,LTD.
Vibhavadi Rangsit Road.
สำหรับสมาชิกเท่านั้น
1 ) Planning and management services on target
2 ) Management personnel to effectively.
3 ) Monitoring and reporting the performance of the branch.
4 ) Management and budget control.
5 ) Provide weekly report and monthly report of work activities.
6 ) Monitoring the work of staff in accordance with company policy.
7 ) KPI monitoring and evaluation of services.
8) Control and monitor service parts inside.