Retail department
1. Manage the sales of the branch to meet the specified goals.
2. Plan to organize activities to increase sales
3. Manage stock of products to be sufficient for sales.
4.Manage the sales team to generate sales in order to achieve the sales target as set.
5. Plan to maintain old customers and recruit new customers.
6. Supervise and manage employees within the branch.
7. Supervise the customer meeting of the sales staff.
Track and evaluate customer satisfaction and develop to improve the service
8. Other tasks assigned
Online sales department
1. Supervise and drive online sales in various channels such as Shopee, Lazada, the company's website, Facebook, Line and various media related to online channels to be in accordance with the company's policy
2. Prepare various reports related to sales and product information.
3. Analyze the needs of the customer group, make a sales plan.
4. Manage the sales team to achieve sales targets. and other indicators to follow a good direction
5. Strengthen the team's skills in product presentation/delivery customer demand analysis
6. Seeking new sales channels and methods to find new customers (Acquisition) including planning to maintain the existing customer base (Retention) to increase sales and create customer satisfaction (Customer Satisfaction)
7. Study the sales practices of competitors. Marketing direction, promotion, consumer behavior To increase sales opportunities and improve team efficiency
8. Thinking about promotions Take care of sales according to the goals set by the company and other tasks assigned
9. Have an understanding of various online marketing
Marketing/Marketing Manager
1. Plan work, formulate strategies, manage marketing activities. and manage various marketing budgets in accordance with the established plans
2.Analyze, plan and implement slope activities to stimulate and support sales Company products and services assigned
3. Explore and analyze strengths, weaknesses and sales opportunities. including competitor analysis to adjust sales strategies to meet the specified goals
4.Collect and analyze customer behavior data and manage customer relationship and satisfaction.
5. Plan work and set a public relations strategy about the company's products and services. Communication both within and outside the organization and activities to promote corporate image
6. Plan work, determine the company's online marketing strategy such as Website, Facebook, Line, Youtube.
7. Supervise and manage the team Monitor and evaluate performance according to the goals set by the company and create motivation and development of personnel in the team
8. Prepare monthly, quarterly and annual marketing plan performance reports.
9. Responsible for other tasks assigned
Product information
Keep creating products according to departments that are supervised into ERP and Shopee,Lazada,Facebook,WebSite together. The information that is made out must be correct according to standard principles. since the name of the product Until writing according to the keyword google, the information provided to the customer must be correct. Do not write falsely or deceive, for example, the product in the box must be complete and do not exceed the truth The number of products added in the ecommerce must be exactly as the manager has notified. Finally, we will keep an eye on the prices of online competitors in order to send them to the procurement team for consideration. and set the starting price correctly
Information technology
Maintain a smooth website and take care of planning all changes in terms of the system according to the policy. and recruiting various systems to make work and use of ecommerce easy for both employees and customers
มิถุนายน 2557 ถึง ธันวาคม 2563
Business Analysis
DOHOME CO., LTD
Bangkok - Din Daeng
สำหรับสมาชิกเท่านั้น
Developing work systems / programs to support business operations and employee operations.
• Perform testing of newly developed work systems / programs
• Support the operation and use of newly developed work systems / programs
• Inspect and monitor the usage of the developed system / program
• Teaching Knowledge about work systems / programs that have been developed for training center staff to provide manual and on-site support.
• Report the performance to the supervisor to be informed.
• Coordinate with relevant agencies.
Responsible for all external and eCommerce(B2B,B2C) projects of the organization, planning the work out of the project, managing the team to work overtime according to the schedule of the organization and It must be supported by the team at the event.
• To plan the work out and work for the external team and work team to complete the scheduled time. There must be more or less to be supported.
Sales Administration And customer service. From the speed of delivery to the resolution of the stock situation is not favorable to delivery (stock is not enough of that branch or no stock at all), including the preorder with the problem. And answer the problem. The problem is that the online complaining in the field, check the report and the case is not closed in Vtiger System(Internal Program) and solve the problem.
• Management of staff within the department.
• Coordinate with internal organization.
• Coordinate transport company with outside organizations such as TNT, Thailand post, Thai Pasal,Yusen, One-Link)
• Coordinate server on cloud with outside organizations such as Amazon Web Service(AWS) Thailand.
• Coordinate consult ERP with outside organizations such as SAP Thailand.
• Coordinate consult payment method with outside organizations such as KTC,KBank,TMB,2C2P,
and etc.
• Website development for use both inside and outside the organization.
• Web-based administration of the organization.
• Coordination and external support.
• System design and database design assignments. • Online Marketing such as
• Search Engine Marketing(SEM)
• Email Marketing
• Social Marketing(Facebook, Twitter, Instagram) • Google AdWords
• Digital Marketing
• Full operation system such as
• Product management
• Sale management
• Marketing management
• Developer management of E-Commerce(PHP System, Magento System, Hybris System)
เมษายน 2555 ถึง พฤษภาคม 2557
Programmer
SENIOR COM CO.
Bangkok - Bangkapi
สำหรับสมาชิกเท่านั้น
• Coding using C# .NET,ASP.NET,(Web Application) Coding using HTML,Java Script.
• Fix bug of the software. Technical assistance team.
• Database programming using SQL syntax (Stored Procedure, Query, and etc.)
• Design, development, and maintanance of Project Mycar(Suzuki,Nissan,Toyota,Hino)
• Design and development Report of Project Mycar(Suzuki,Nissan,Toyota,Hino) such as report of system sale, system service, system spare parts, system finance, system tax.
• Gather Requirement, find out the customer’s needs.
• Preparing Operation Concept.
• Preparing Requirement Analyst.