Technician Service Specialist/Substitution Factory Manager
TDIC South Co.Ltd.,
Songkla
สำหรับสมาชิกเท่านั้น
- Deal directly with customers either by telephone, electronically or face to face.
- Provide knowledge of product features to customers.
- Identify customer needs and help customers use specific features
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Analyze and report product malfunctions (for example; quality of product)
- Update our internal databases with information and useful discussions with customers
- Recommend potential products or services to management by collecting customer information and analyzing customer needs
- Gather customer feedback and share with our Production, R&D and QA teams
- Provide feedback on the efficiency of the customer service process
Arp 2023-Jan 2024 Technician Service Specialist/Substitution Factory Manager
- Plan production in time for delivery.
- Estimated production amount
- Plan the use of production resources
- Arrange manpower to work to suit production capacity.
- Check and improve the production process
- Solve problems that occur in the production process
- Control production costs
- Supervise the work of employees to be in accordance with the plan
- Contact and coordinate with various parties involved.
- Summary of work results reported to management
ตุลาคม 2561 ถึง กรกฎาคม 2564
QA Manager
PTK Wood CO.LTD.,
Sam Khok Pathumthani
สำหรับสมาชิกเท่านั้น
Responsibility on quality of Raw material (Incoming goods) process- Product
Plan and manage laboratory of product testing Formaldehyde
Review and revise documents to always the current document
Manage Process and Quality to improvement
Audit and control parameter in process
Control nonconformity product and defect analysis
Train QC staff and PD staff to ensure high quality standard
Co-ordinate with Production and other department to improvement process
Analyze and solve the product quality of complaints from customers
Summary of KPI meeting and action plan for improvement
Plan the annual calibration Measurement equipment and monitoring.
Plan and manage of man power
Research and study of nature of glue for develop process of production
Control and improve consistency of product (Ply wood quality) and process
Analyze quality trend of Material-Process-Product and review specification
กันยายน 2558 ถึง ตุลาคม 2561
Warehouse and Logistic Supervisor
Food Blessing CO.LTD.,
Latlumkeaw Pathumthani
สำหรับสมาชิกเท่านั้น
Responsibility and control warehouse WIP and FG product stock.
Plan and manage storage product in the warehouse Sauce and warehouse Beverage for FIFO system.
Plan and manage of man power and cost saving.
Plan and manage loading product to customer.
Control and manage logistic every day for cost saving
Train WH staff and observe their performance to ensure in loading.
Review and revise documents to always the current document.
Plan and manage to check stock every month.
Co-ordinate with Sale department to loading.
Analysis quantity loading cost every month to monthly meeting
Analyze and solve the product quality of loading.
Analyze problem and action plan for improvement.
Auditor for BRC 7 and ISO 9001:2008
Meeting for GMP HACCP and HALAL team
Jun 2555 - Sep 2558
METROPLY CO.LTD.,
Sainoi Nonthaburi
Asst. QA/QC Manager-Warehouse Manager
Warehouse Manager
Responsibility and control warehouse product stock.
Plan and manage storage product in the warehouse A and warehouse B and FIFO system.
Plan and manage of man power and cost saving.
Plan and manage loading product to customer.
Train WH staff and observe their performance to ensure in loading.
Review and revise documents to always the current document.
Plan and manage to check stock every month.
Co-ordinate with Sale and transport department to loading.
Analysis quantity loading every day and month to meeting with staff for increase loading.
Analyze and solve the product quality of loading.
Analyze problem and action plan for improvement.
Translator Malaysia to Thai language.
Plan and manage of Safety.
Asst. QA/QC Manager
Responsibility and control quality of Raw material (Incoming goods) process- Product
Plan and manage laboratory of material testing and product testing
Plan the annual calibration Measurement equipment
Review and revise documents to always the current document
Manage Process and Quality to improvement
Audit and control parameter in process
Plan and manage of man power
Control nonconformity product and defect analysis
Control consistency of production process
Train QC staff and observe their performance to ensure high quality standard
Co-ordinate with Production and other department to develop and improvement process
Cost saving
Analysis output quality every day and month to meeting with production and engineering for reduce the defect and increase output
Analyze and solve the product quality of complaints from customers
Summary of KPI meeting and action plan for improvement
Plan and manage B grade warehouse
Plan and manage A grade warehouse (Temporary)
Manage and control loading (Temporary)
Translator Malaysia to Thai language
Plan and manage of Safety
Jan 2555-Jun 2555
Pola plastic indudtries
559 M2 T. Bangbo A. Bangbo Smutprakan
Asst. QA/QC Manager 25000B/M
Responsibility and control quality of Raw material (Incoming goods) process- Product (COA) and new material, new product inspection within specification drawing
Plan the annual calibration Measurement equipment and monitoring of daily calibration
Review and revise documents (WI, Procedure manual) to always the current document
Process and Quality improvement
Audit and control parameter in process
Plan and manage of man power
Control nonconformity product and defect analysis
Control consistency of production process
Train operational staff and observe their performance to ensure high operational standard
Co-ordinate with Production and Technic Department to develop and improvement process and other department
Cost saving
Analysis quality trend of Raw material-Process-Product and review specification
Test Inspection report to customer
Analyze (Brainstorming) and solve the product quality of complaints from customers
Summary of KPI and action plan for improvement
Responcibility
Be leader quality improvement meeting/project
Control non-conformity product
Responsibility and control quality of Raw material (Incoming goods) process- Product (COA) and new material new product inspection within specification
Cost reduction
Cost of quality
Plan and manage of man power
Research and study of nature of glue for develop process of production
Research and develop catcher product
Check and verify of laboratory glass ware and equipment
Plan the annual calibration Measurement equipment and monitoring of daily calibration.
Calibration and maintenance Thickness Gauge
Calibration Flow meter, load cell
Review and revise documents (WI, Procedure manual) to always the current document
Co-ordinate with QA manager and other department
Co-ordinate with supplier to develop product (resin) together
Control and improve consistency of product (Board quality) and process
Analyze quality trend of Material-Process-Product and review specification
Control and audit process parameter
Trainer to technician about work instruction, Procedure manual
Summary and report of QC daily, monthly, quarter report
Machine Maintenance in big Maintenance day
Test report to customer
Control test Formaldehyde emission in product follow up ASTM D6007-2
Control test Formaldehyde emission in product follow up JIS A 1460
The internal audit system ISO 9001:2008
Analyze (Brainstorming) and solve the product quality of complaints from
ประวัติการฝึกอบรม
มีนาคม 2552 ถึง มีนาคม 2552
SGS Thailand Limited
ISO 9001: 2008 Internal Quality Audit
กันยายน 2552 ถึง กันยายน 2552
SGS Thailand Limited
CAR Writing Method & Car Root Cause analysis
ไม่ได้ระบุ
PSE.CO., LTD
Measurement Management System for ISO 10012 & Internal Quality Control
ความสามารถ
ความสามารถทางภาษา
พูด (ดีมาก) อ่าน (ดีมาก) เขียน (ดีมาก)
พูด (พอใช้) อ่าน (พอใช้) เขียน (พอใช้)
พูด (ดี) อ่าน (ดี) เขียน (ดี)
ไทย 40 คำ/นาที อังกฤษ 35 คำ/นาที
รถยนต์ ,
รถยนต์ ,รถจักรยานยนต์ ,
โครงการ / ผลงาน / เกียรติประวัติ / บุคคลอ้างอิง
HALAL System on November 2016 by Halal Pathumthani
HACCP GMP by In house training
BRC Issue7 by In house training
ISO 9001:2018 by URS Co.Ltd.
Safety officer at executive level on 30-31/8/14 by Learning &Growth consulting center
Landmark forum on 18-22/7/2014 by landmark group.
Support safety control from atom energy to provincial On Jul 25-26, 2011 by Office atoms for peace.
Safety Board. Occupational health and the working environment On 23-24 Nov 2011 by Southern safety co., ltd.
Safety Professional supervisors On 26 Oct 2010 by Thai safety & Training co., ltd.
ISO 9001: 2008 Internal Quality Audit On March 10-11,2009 by SGS Thailand Limited
CAR Writing Method & Car Root Cause analysis On 22 September 2009 by SGS Thailand
Measurement Management System for ISO 10012 & Internal Quality Control On 10-11Jul 2008 by PSE Co., Ltd.
honored to magazine editor Andaman chemistry. Issue celebrating the 35th Anniversary Phuket Rajabhat University.
honored to published research papers in the topic Spectrophotometer for teaching chemistry in journal Chemistry teacher club.
honored to published research papers in the topic
Testing of the analytical method used for find quantity Phosphorus, Sulfur, Iron, Boron in soil by UV- Visible spectrophotometry in Phuket Rajabhat University journal, year 2nd , No. 2nd, July 2006
Present research A simple low cost Spectrophotometer handmade at science and mathematics academic meeting,17th , Phetchabun Rajabhat University, January 19-22, 2007