In general, response is to act as a personal assistant to the VIP clients (High value and Top
spender). Depending on the type of requirement, the duties of the customer service supervisor may
include booking all reservations, arranging transportation and obtaining specially requests.
Provide the answers pertaining to credit card transactions and also work to ensure client
satisfaction with an organization's product or service.
The tasks include directing and controlling the processing, fielding customer inquiries, and
resolving customer complaints.