- Plan , organize , and develop customer status by understanding customer demands to identify the business opportunity with Makro
- Improve top and bottom line by customer group at the store , mainly focusing on Food Retailer , Horeca and Service groups . · - Coach Customer development Officer to work effectively by ensuring the implementation of customer smart approach and relationship building with customers . ·
- Execute the customer marketing and category plan by customer group and feedback about customers ' demand Approach key account member and high potential customers in catchment area Build and leverage our strategic plans to attain sustainable growth and advantage by building customer loyal- - Develop and execute strategies , in line with the overall corporate and store objectives , to improve customer base , retention and growth on all areas of key customer variables