- Analysis and Installation system
- Monitor and report problem of customer
- Install OS and Software new computer for delivery customer
- Problem resolution for server, network, firewall, file share, email, backup, Anti-Virus
- Monitoring systems and improve the IT service
- Overview IT department
- Set action plan for next 3-5 year
- FOH and CAPEX budget
- Report problem for Factory Director and Managing Director
- Ensuring compliance with IT Risk assessment
- Develop, review and implement new technology
- Collaborating with external vendors in assigned areas
- Maintaining internal infrastructure (Firewall, network, servers, VMware, AD, DNS, DHCP, file
servers, routers, switches, security)
- To design and develop the business process and key activities of project
- Coordinate with stakeholders to encourage the achievement of projects execution.