Managing CRM and Business solution implementation projects as Project Manager.
● Assisting clients to implement Zoho CRM System.
● Develop the overall project charter and plan.
● Seek further consulting opportunities at client and conduct business development
● Understanding of the project’s business objectives and requirements.
● Manage project progress, issues and risks, and take appropriate countermeasures if required.
● Ensure the development team gets the correct understanding of the project and requirements.
● Gather business and system requirements from clients.
● Assist and consult clients in defining requirements and proposing ideas.
● Contributing values to the client projects.
● Engage with multiple project stakeholders.
● Develop robust and thorough analysis and visualizations of the end-user’s journey flows.
● Work with the Project team (Developers, QA/ QC) to review and transfer requirements through the
development life cycle.
● Identify any potential quality issues per defined process and escalate potential quality issues
immediately to management.
● Involve in End to End Implementation Project (Gathering Requirement, Design, Implementation,
UAT, Budget, Timeline, Expertise, and Training).
กันยายน 2560 ถึง มิถุนายน 2565
CRM system support supervisor
บริษัท สายการบินนกแอร์ จำกัด (มหาชน)
สนามบินดอนเมือง
สำหรับสมาชิกเท่านั้น
CRM system
Establish a system for the analysis of the effectiveness of all CRM programs.
Develop and implement CRM programs to support company business
Track Consumer behavior. Develop report and presentation to related parties.
Manage, control and maximize CRM budget.
Design and manage CRM system programs according to user needs.
Develop CRM system program to match with company policy.
Web master
Update Content New promotions via the website And various online media.
Maintain and develop the website to be ready to use without causing problems.
Carry out promotions to be set up correctly and according to the deadline.
Create information in setting Product prices and promotions are accurate and on time.
Manage and coordinate various aspects. Related to digital marketing work such as planning to buy online advertisements Budget supervision
• Extensive experience of Website, Facebook Ads, Google Ads, X & Line, TikTok, Campaigns, e-newsletter and SEO.
• Develop the SEO ranking of the university website to be in the top search.
• Design and plan strategies for online marketing. Including analyzing the results obtained from operations through various online platforms.
• Experience with driving large data feeds, complex analytical tasks and working with large data sets
• Strong communication skills to convey thinking and decisions and the ability to get people along on the journey.
• Design, develop, and publish content that supports image and promotes sales online. various platforms to match the target group and meet the specified objectives.
• Check and follow the movement of products on online media and social media and find ways to correct / improve appropriately.
• Other Marketing duties as assigned such as events, video production, involved in all marketing scope lie organizing Dealers’ seminar, brochures, catalogues, branding, showroom presentation and etc.