• Working on IT request ticket and report the end result
• PC/Notebook/Tablet. Implement Replacement and Troubleshooting.
• Network Support and Troubleshooting. (WIFI, VPN, Cloud Solution)
• Manage HW/SW inventory change and update
• Coordinate with vendors to follow up and solve problems related to IT Equipment and Application
• Prepare and install standard of programs into laptop/PC/Tablet for new device.
• Responds to telephone calls, emails, and personnel requests for technical suppo