ตำแหน่ง Quality Assurance, Inbound Payment

บริษัท Shopee Thailand

ที่อยู่บริษัท SINGHA COMPLEX 1788 New Petchaburi Road, Bangkapi, Huai Khwang Bangkok

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
๐ Quality Assurance
Assure the work of analysts team and staff and ensure all tasks have been done with no discrepancy occur.
Recheck all manual refund of bank transferred channel to ensure no fraud and solve any problem occur daily.
Assure OCR and BOT system have been worked acculately and timely.
Reconcile previous data to check if there is any possible fraud payment from users.
Prepare daily and weekly report of all verified transactions to regional.

Deal with regional team to clarify of each suspect manual refund of bank transferred.

๐ Recruiting & Training
Recruite and interview new staffs over 70 head counts per time to support on each campaign.
Train new staffs over 70 head counts ensure that there are sufficient headcounts and their work quality.
Ability to learn various skills and convey knowledge to staff to support other teams.
Senior Analyst, Inbound Payment (May 15 - Mar 19)

- Test the application system before activation
- Take care of payment channels online banking, bill payment, Bank transfer, credit card, COD
- Check the payment proof slip via Bank transfer, and confirm the customer's order.
- Making a refund for the product to the customer where the customer requests to cancel the product and sends a proof slip to request a refund
- Make phone calls to customers
- interviewing candidates, train all new employees who enter the team.

ตำแหน่ง Customer Service associate > Payment Position

บริษัท Lazada

ที่อยู่บริษัท EmQuartier, Sukhumvit Road Bangkok 10110

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
- Handle about payment multiple method such as Cash On Delivery, Counter service, Online Banking, Credit Card & Debit card, PayPal and Banking Stallment
- Confirm order by making up batch to warehouse for packing product to customer
- Checking correct information by doing a basic order & abuse check, verify contact data and ultimately approve further processing of an order that a costumer has chosen to settle with the cash on delivery (COD) method

- Confirm order incoming goods as payment channels sushi as OTC ( Over the counter), COD ( Cash on delivery), Credit card (Cyber source & PayPal), Banking Stallment and Online Banking payment.
- Refund : for refund can be processed in case of return or cancellation, we offer different refund options for customer to choose from, basing on customer payment method at the time of purchase Lazada have update by email and SMS once your refund has been initiated, you will be able to see the credited amount on your bank statement in accordance with your bank's timings.

It after the next two bank statements the refund has not yet arrived, contact your issuing Bank directly for prompt support.
- To coordinate with Finance about refund customer money for follow up correctly.
- Cut paper for refund by transfer money : Cut paper by printing information with bank transfer record and OMS system and send to Finance for refund by internet banking for return the customer.
- Open ter invoice for Lazada retail: when customer purchase product with Lazada payment with open the invoice with customer by email and post in the post office.

ตำแหน่ง Recruitment

บริษัท Skill power Services (Thailand) Co., Ltd.

ที่อยู่บริษัท BUI , Surawong Road, Suriyawong, Bangrak, Bangkok 10500

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Receive requests for new employees or to fill
vacant positions.
Analyze job positions to see how the
organization needs qualified personnel.
Recruit employees with knowledge, abilities,
skills, and qualifications that match needs.
Post a job announcement preliminary screening
of applicants
Report the results of the interview Notification
of employment offer
Prepare an employment contract Store
employee history.
Recruitment, hiring, interviewing candidates for
leading companies such as accounting
positions, finance, telesales, administrative and
purchasing departments warehouse worker.

ประสบการณ์ทำงานอื่นๆ
Family Mart
Duties and responsibilities: Cashier, replenish
products, check product stock. and summarize
all remaining products to prepare to place an
order Clean the shop
Black Canyou
Duties and responsibilities: Welcoming
customers in front of the store Receive food
items that customers order and enter food item
information and send orders to the kitchen
department. Serving food and drinks, etc.
Sorting documents and parcels to the postal
officer Make correct deliveries to villages and
sub-districts.

Interior
Interior design, condo, house