ตำแหน่ง B2B After Sale Service Manager

บริษัท Thai Samsung Electronic HQ

ที่อยู่บริษัท Empire Tower

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Service network Improvement
• To set up network coverage Manpower to support B2B site.
• To advise and assist dealer and less experienced field service personnel in the field in engineering lay-out field installation.
• To find the gap and provide the improvement of repair time/Quality & product base on Client business type.
Repair Process Enhancement
• To Improve repair quality by design service. Manage on Spare part Forecasting / Tools / Manpower ready to support.
• Service center performance review & Improvement
B2B service Enhancement
• To initiative on value-add service (B2B Service package development) base on Client Business type (Extended warranty, Maintenance & Special service.)

ตำแหน่ง Technical Service & Sale Manager

บริษัท AQ1 Systems

ที่อยู่บริษัท 47 Soi Sukhumvit 23, Khlong Toei Nuea, Bangkok

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
Sale & Business Development
• Identify target markets and potential customers for specific products or applications in Thailand and SEA
• Research market trends and surveys and use information to stimulate the business
• Direct and follow-up the realization of the industrial
‘trials’ of new applications

Account Management
• Customer existing relationship management CRM, Engagement, net promoter score (NPS)
• RFQ (Request for Quotation) and Invoice
• Forecasting and manage the P&L (Profit & Loss) KPI of 4M (budget), Revenue, internal cost, COGS, Gross Profit Margin, EBITDA, EBIT and Net Income
• Organic growth and expanding

Technical and Service
• Manage and/or resolve customer complaints/ problems with products/applications at the customer site. Provide technical support.
• NPI (New Product Incoming) and installation automatic feeding systems/Sensors applied to the Marine/Aquaculture business
• Service Level Agreement (SLA) improvement
• Customer engagement
• Installation and training
• Preventive & Maintenance (PM)
• Service field KPI (MTBF, MTTF, MTTR, Downtime, First Time Fix and First Time Right)
• 7x24 after service support
• Debug and troubleshooting
• Failure Analysis (FA) and 8D report
• RMA/Repair Center and the turnaround time management.
• Spare part management such as inventory turnover, optimize (Q-opt) for re-ordering point and the safety stock (SS)
• Call center and responding

ตำแหน่ง Test Engineer 2

บริษัท Fabrinet

ที่อยู่บริษัท 5/6 Moo 6, Soi Khunpra, Phaholyothin Rd Klongnueng Klongluang Patumthanee

เงินเดือน สำหรับสมาชิกเท่านั้น

ลักษณะงานที่ทำ
• Hardware test and Application test HPL product (Industrial High Power Laser)
• NPI (New Product Incoming) project transfer from USA to Thailand
• Reliability and Quality test product
• Yield improvement
• Technical support customer
• Qualification new material (AVL / Localization).
• Support production line and line balancing.
• Failure analysis and 8D report and quality improvement
• Quality control (TQM), SPC, PFMEA refer the Quality standardization
• Inventory control